Thushara Pinto Email & Phone Number

Professional SummaryI am an experienced financial services professional with a proven track record across banking and insurance. My career began at Nations Trust Bank as a Bank Assistant, where I developed a strong foundation in customer service and financial operations. In 2013, I transitioned to AIA Insurance, where I have since advanced through various key roles, gaining extensive expertise in operations, investigations, and corporate solutions.At AIA, I spent five years managing branch operations before moving to the Head Office in 2018 to oversee payment receipting, handling major payment channels with efficiency and precision. I later joined the Investigation Unit, where I was responsible for identifying and addressing financial and non-financial fraud, demonstrating a keen eye for detail and a commitment to integrity.Subsequently, I led the Suspense Unit in the Life Servicing Department, successfully maintaining the suspense account and ensuring operational excellence. Currently, I head the AIA Corporate Solutions Division, managing two key units and driving strategic initiatives to deliver exceptional results.With over a decade of diverse experience, I bring a blend of operational expertise, leadership skills, and a commitment to innovation and excellence. I am passionate about creating impactful solutions and fostering strong relationships to achieve organizational success.

Listed skills include Banking and Retail Banking.