As an experienced Jaguar and Land Rover Technician, I specialize in performing major and minor services (oil change, removing and replacing oil filters, petrol, and diesel filters, air filters, brake discs/pads, brake fluid, top-up power steering oil, etc.) /repairs on vehicles while adhering to safety instructions and specified repair guidelines of the dealer.I am testing, diagnosing, and repairing various systems such as air conditioning systems, transmissions, mechanical and electronic suspensions, engines, clutches, and brakes, and familiar with wheel alignment, tire change, and wheel balancing.I use diagnostic tools such as Pico scope, multimeter, and diagnostic scan tools to diagnose faults and identify signal behaviors on module communications. Further, I perform running software updates, calibrations of the modules, perform service campaigns, Pre-Delivery Inspections (PDI), and accessory fitment of new JLR vehicles.

As a Service Advisor, building strong relationships with customers, ensuring their needs are met from appointment to delivery and beyond is very important. My excellent communication skills and clear explanations of concerns allow me to provide exceptional service to both customers and the service team.Updating on vehicle progress, prepare accurate estimates for services and repairs, verify parts availability, and cost, and managing my workload efficiently to maintain on-time delivery commitments. Moreover, I handle customer complaints effectively to minimize repeat repairs and ensure maximum satisfaction.I have a proven track record of meeting monthly financial targets by utilizing my strong upselling skills. Moreover, I offer technical expertise to customers and efficiently collaborate with the Breakdown service team to handle emergencies

As an automobile Technician, I performed major and minor services and repairs on Nissan light vehicles and commercial vehicles. I diagnose and repair mechanical and electrical issues, conduct vehicle inspections, replace defective parts, and perform warranty repairs following dealer standards. I troubleshoot faults using computerized Nissan diagnostic equipment (consult III), multimeter, a stethoscope, and other diagnostic tools. I have successfully participated in service campaigns and performed recalls ensuring customer safety and satisfaction

As an apprentice, I have gained expertise in servicing and repairing light commercial vehicles, heavy diesel trucks, and buses. Furthermore, I have honed my skills by working on various units such as engines, transmissions, differentials, steering systems, wheel alignments, exhaust systems, suspension arrangements, diesel pumps, air-assisted brake systems, and hydraulic/pneumatic units. My ability to adapt to new technologies and techniques has enabled me to provide high-quality services, repairs, and maintenance to all types of vehicles, making me an asset to any organization.

As an apprentice, I gained expertise in repairing and maintaining Mitsubishi vehicles to dealer standards. I gained knowledge in assessing necessary parts, safe work procedures, and fault diagnosis to deliver quality services and repairs. By utilizing computerized diagnostic tools, multimeter, and other tools, I was quickly and accurately able to identify faults, saving time and reducing repair costs.