Thu T. Nguyen Email & Phone Number

Philadelphia, Pa, Us

Bellmawr, New Jersey, United States

• Responsible for designing, modeling, developing and supporting Database Management Systems (DBMS). • Analyzes data requirements, application and processing architectures, data dictionaries, and database schema(s). • Design, develop, amend, optimize, and certifies database schema design to meet system(s) requirements. • Gather, analyze, and normalize relevant information related to, and from business processes, functions, and operations to evaluate data credibility and determine relevance and meaning. • Develop database and warehousing designs across multiple platforms and computing environments.• Develop an overall data architecture that supports the information needs of the business in a flexible but secure environment

Related Courses - GPA: 3.93/4.00• Data Structure & Objects• Operating Systems & Architecture• Scripting for Business & Science• Database Design & Programming• Software Project Management • Software Quality Assurance & Testing• Ethical Hacking & Intrusion Forensics • Usability Engineering • Network Technologies • Software Engineering

Philadelphia, Pennsylvania, United States

• Responsible for the operations of the entire Front Desk Department for the Hotel, including the Guest Service Representatives, Night Auditors, Bellman/Shuttle Drivers, & Security Staff.• Guest Relations/ Medallia/ Revinate• Inventory/ Brand Standards• Hire/Train/Payroll

Bensalem, Pennsylvania, United States

• Personally responsible for soliciting and increasing room nights and room revenue for thefollowing market: Social, Military, Educational, Religious, Fraternal/Sorority (SMERF)Responsible for booking/increasing revenue & maintaining accounts for Meeting room.• Developed & maintained a referral relationship with local venders such as wedding venues, localbusiness with meeting needs, Bucks County Conventions & Visitors Bureau, etc.• Prepare yearly Marketing Plan with DOS & ADOS to create monthly action steps to gain anddevelop relationships with current & potential clients to maximize profits.• Administrative duties such as managing group files, building group blocks in Micros OPERAPMS & Sales Pro, charging deposit/balances for tour groups, and preparing reports forweekly/monthly/quarterly meetings with Owners & Department Heads.

Philadelphia, Pennsylvania, United States

• Responsible for keeping proper record of all amounts due to hotel from guests• Share the responsibilities with the Accounting Manager for Accounts Receivable & Payables, and Payroll.• Prepared monthly Sales and Receipts journal to be posted to the General Ledger• Maintain the Monthly Priority Club Reimbursement from IHG through Loyalty Connect andMerlin – IHG SMART PAY• Maintained computer network and operated as System Administrator for the Opera Front Office System• Assist the General Manager & Controller on Annual Budget & Monthly P&L Statements• Performed New Hire duties of processing Background checks & E-Verify processing for NewHires as well as general Human Resources duties.

Master Of Science - Ms, Information Science & Technology

Bachelor Of Science - Bs, Business And Hospitality Management