Thuy Le-Scherello Email & Phone Number

As a Process Improvement & Information Technology Senior Consultant, I have over 20 years of experience in business process analysis, process improvement, customer relationship management and ERP implementation, and digitalisation. I have worked as a senior consultant, business analyst, solution architect, and project manager in the USA, Asia, and Europe, and have contributed to several initiatives and projects that enhance the quality and efficiency of operations and services in various industries, such as automotive, customer service, energy, and non-profit.I am also a self-published bilingual children's book author and illustrator, and the chairwoman of Blue Dragon Children's Foundation Germany e.V., a non-profit organisation that supports street children and victims of human trafficking in Vietnam. I am passionate about improving the world, learning new things, and sharing stories and cultures. I have a master's degree in industrial engineering and management from Technische Universität Berlin, and I am certified in SAP, Salesforce and expert in MS Office365, LMS, MS Dynamics, and Procreate.