Thuy Phan Email & Phone Number

Australia

Perth, Western Australia, Australia

Australia

Australia

Osborne Park, Western Australia, Australia

• Assist CALD clients throughout NDIS process including gathering evidence and submitting completed applications.• Conduct regular client visits to break down barriers, develop trust and rapport and provide support to individual cases based on their needs and everyone was addressed in a culturally appropriate manner.• Support clients by liaising with GPs/ Schools/ Allied Health/ Hospitals/ on their behalf• Collaborate with Partner in The Community in putting plans together for successful NDIS applicants• Link all clients, whether NDIS recipients or not, with mainstream services.• Engage with variety of CALD communities, including newly established such as Myanmar and already established such as Chinese and Vietnamese.• Organise or participate in regular events to raise awareness about NDIS within CALD communities• Record clients’ information on the database

Perth, Australia

• Provided excellent customer services, being the key contact for customers’ enquires and problem solving

Hanoi, Vietnam

• Worked closely with Project Lead and clients to understand, analyse, and interpret clients’ requirements and advised development team.• Analysed and configured business strategies for the new product• Developed strategic relationships with enterprises and manage clients’ database• Researched and developed internal learning and development program

Hanoi, Vietnam

• Facilitated training courses and consulting activities• Developed active working relationships with enterprises and organizations• Assisted Japanese professionals in consulting activities• Conducted reports for continuous improvement

Diploma Of Counselling, Counseling Psychology

Certificate Iv, Family And Community Services

Bachelor'S Degree, Economics, High Disctintion