• Managing the organisation sales of 2 separated educational projects (Premium Service - Smartay Education and Online Study – Smart2Be) by developing detailed business plans that cover sales, revenue and expenses controls. o Smartay Education: Successfully created 2 new academic programmes with the Academic Manager to meet the new requirements of the market during Covid-19 period. Meeting with potential clients and school representatives, growing long-lasting relationships by understanding… Show more • Managing the organisation sales of 2 separated educational projects (Premium Service - Smartay Education and Online Study – Smart2Be) by developing detailed business plans that cover sales, revenue and expenses controls. o Smartay Education: Successfully created 2 new academic programmes with the Academic Manager to meet the new requirements of the market during Covid-19 period. Meeting with potential clients and school representatives, growing long-lasting relationships by understanding their needs. o Smart2Be: Developing a unique sale plan for online courses. Maintaining sales volume by implementing strategic sale techniques. Monthly customer growth: 115%.• Identifying emerging markets and market shifts while being fully aware of new products and competition status. Working closely with the R&D department to develop new products. Show less

• Contacted potential or existing customers via telephone and email to inform and answer them about the company’s products and services across various fields (Education, Real Estate, and Technology).• Entered and updated customer information in the database. Collected data from customers for the Marketing Department.• Outstanding result: Top Telesales (150% KPI in 12/2019, 3-4/2020 and 7/2020).

• Coordinated office activities and operations to secure efficiency, ensuring operational office cost to be the lowest. • Managed recruitment process: screening CVs and applications, contacting potential candidates, arranging interviews and other recruiting tasks. • Created and updated records and databases with personnel, financial and other data. Managed agendas/appointments etc. for managers. Worked closely with other departments (Accounting, Taxation, etc.).

• Education Operation Specialist: o Planned and organised various academic events for OnlineS programme (opening ceremony, kick-off, exam practice, etc.). o Processed invoices; purchased teaching materials; timetabled. Collaborated with teachers to prepare for the best outcomes.o Administered and coordinated student recruitment, examinations and assessment activities. • Consultant Specialist:o Developed and implemented strategic recruitment plans for the Online E-Learning… Show more • Education Operation Specialist: o Planned and organised various academic events for OnlineS programme (opening ceremony, kick-off, exam practice, etc.). o Processed invoices; purchased teaching materials; timetabled. Collaborated with teachers to prepare for the best outcomes.o Administered and coordinated student recruitment, examinations and assessment activities. • Consultant Specialist:o Developed and implemented strategic recruitment plans for the Online E-Learning programme to meet the market’s demands. o Advised prospective students on administrative and academic matters, including admission requirements, programme choices and any other enquiry. • Outstanding results: Exceeding standard conversation rate (6% compared to 4%) and successful payment rate (98% compared to 95%). Show less