20 years of passion about building customer relationships, connecting people and enhancing the business growth through customer experience in the travel and IT industries. After work, I spend lot of times on travelling, gardening, enjoying food, recently found a great interest in rugby and I'm an amateur munro bagger.
Network Roi Ltd
View- Website:
- networkroi.co.uk
- Employees:
- 37
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Client Account ManagerNetwork Roi LtdEdinburgh, Scotland, Gb -
Account ManagerCommsworld Mar 2023 - PresentEdinburgh, Scotland, United KingdomI help business success with - Great value and faster internet.- Secured and well covered Wifi and LAN solutions. - Transforming any legacy telephone system (analogue lines switched off in 2025) to a digital system (especially for hospitality).- Concerns about your IT security or problems with CCTV or door access control. -
Operations ManagerCommsworld Nov 2020 - Feb 2023I help Business's IT secure and resilience including secure fast internet connection, efficient and unified VOIP, network infrastructure, IT Help Desk, Microsoft Office 365 and further more. Please feel free to drop me a note for a catch-up. More info about our profile and what we're delighted to assist youhttps://www.commsworld.com/ -
Internal Sales And OperationsCommsworld Aug 2017 - Oct 2020Edinburgh, City Of Edinburgh, United Kingdom -
Sales ManagerBuffalo Tours Jun 2015 - Apr 2017Ho Chi MinhLead the in-destination sales team across Vietnam, resulting in 7 team members achieving Best Sales Person of Month in 2016Achieve 25% increase in revenue and profitability year by year Seek new business opportunities and retaining existing customersAct as a one-stop consultant for VIP customers, MICE groups and events as wel as manage all logisticsPrepare bids for large corporate contracts and be the on-site manager for all those events
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Assistant Branch ManagerBuffalo Tours Jun 2014 - May 2015Ho Chi MinhManage a direct sales team in HCMCManage the Operations team and fleet team to achieve 98% customer satisfactionDevelop and monitor KPIs to improve the team performance for operations staff and driversReduce 10% of net prices through better contract negotiation with suppliersGrow revenue by 15% by developing a new Hotel Representative sales model
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Travel Agency ManagerBuffalo Tours Jul 2012 - May 2014Ho Chi MinhLead and develop the sales team in HCMC to achieve a growth of 15% in revenue and profitability year by yearWork with the GM to look for new business partners (including banks, hotels, corporate, school)Develop integrated marketing campaigns (adverts, newsletter, events, facebook) and materials (brochure, flyers and website)Expand the Agency’s business through school field trips, MICE and new points of sale in luxury hotels
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Assistant Product ManagerBuffalo Tours May 2010 - May 2012Ho Chi MinhSupervise and train the direct sales team in products, policies, and proceduresDevelop new business in school field trips, conferences, team buildings and incentive groups Develop marketing campaigns, materials and new products
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Assistant Country ManagerBuffalo Tours Feb 2009 - Apr 2010Siem Reap And BangkokParticipating in setting up new offices and training reservations and operations teams in line with the company's core values and expectationsWorking with the Country Manager to negotiate and contract with suppliersMonitoring and supporting the reservations team for key accounts
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Operations SupervisorBuffalo Tours Oct 2007 - Feb 2009Leading the operations team and drivers to ensure all services achieve high satisfaction from customers. Negotiating and contracting with suppliersDeveloping new tour programs in the south of Vietnam
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Tour Operations Cum Sales ExecutiveBuffalo Tours Apr 2006 - Oct 2007Ho Chi Minh CityArranging all tours to achieve high expectation from customers.Managing fleet of vehicles and driversNegotiating and contracting with suppliersDeveloping new tour programsSelling travel services to direct customers
Thuy Vo Education Details
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Ho Chi Minh City University Of Foreign Language And Information TechnologyEnglish - Tourism
Frequently Asked Questions about Thuy Vo
What company does Thuy Vo work for?
Thuy Vo works for Network Roi Ltd
What is Thuy Vo's role at the current company?
Thuy Vo's current role is Client Account Manager.
What schools did Thuy Vo attend?
Thuy Vo attended Ho Chi Minh City University Of Foreign Language And Information Technology.
Who are Thuy Vo's colleagues?
Thuy Vo's colleagues are Tobias Miller, Peter Anderson, Peter Gower, Anna Kaliuzhna, Ajay Thomas, Rachel Taylor, Shannon Rowney.
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