Thúy My Phan

Thúy My Phan Email and Phone Number

- @ Brevo
Thúy My Phan's Location
Berlin, Berlin, Germany, Germany
About Thúy My Phan

Thúy My Phan is a - at Brevo. They is proficient in English.

Thúy My Phan's Current Company Details
Brevo

Brevo

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Thúy My Phan Work Experience Details
  • Brevo
    Customer Experience Representative
    Brevo Aug 2024 - Present
    Berlin, Germany
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  • Zenjob
    Customer Care Agent
    Zenjob Aug 2022 - Jul 2024
    Berlin, Berlin, Germany
    ▶️ Telephone, E-Mail & Chat-Based Customer Service▶️ Evaluation and Processing of Tickets in the Online System▶️ Assessment and Handling of Problems and Complaints▶️ Collaboration with the B2B and Working Student Teams▶️ Management of Social Media Inquiries and Reviews▶️ Support of Internal Teams
    View
  • Klarna
    Service Delivery Specialist
    Klarna May 2022 - Jun 2022
    Berlin, Berlin, Germany
    Fraud Disputes Resolutions DACHHandling of Fraudulent Transactions and High-Risk Orders▶️ Handling inquiries from law enforcement▶️ Responding to inquiries from attorneys and other authorized representatives▶️ Conducting Investigations of Fraud Dispute Cases and Making Collective Decisions▶️ Processing of Chargebacks▶️ Escalating Cases for Write-Off▶️ Reactivating Invoices
    View
  • Klarna
    Consultant Academic Work
    Klarna Nov 2021 - Apr 2022
    Berlin, Germany
    Fraud Disputes Resolutions DACHHandling of Fraudulent Transactions and High-Risk Orders▶️ Handling inquiries from law enforcement▶️ Responding to inquiries from attorneys and other authorized representatives▶️ Conducting Investigations of Fraud Dispute Cases and Making Collective Decisions▶️ Processing of Chargebacks▶️ Escalating Cases for Write-Off▶️ Reactivating Invoices
    View
  • Bianca Jegede Yam It-Service
    Office Administrator
    Bianca Jegede Yam It-Service Aug 2020 - Jun 2021
    Berlin, Germany
    ▶️Telephone Customer Service▶️ Sales Activities▶️ Preparation of Seminars▶️ Processing of Mail▶️ Evaluation and Processing of Tickets in the Online System▶️ Preliminary Accounting after Training
    View

Thúy My Phan Education Details

  • Euro-Schulen-Organisation Gmbh
    Euro-Schulen-Organisation Gmbh
    Business, Economy And Language

Frequently Asked Questions about Thúy My Phan

What company does Thúy My Phan work for?

Thúy My Phan works for Brevo

What is Thúy My Phan's role at the current company?

Thúy My Phan's current role is -.

What schools did Thúy My Phan attend?

Thúy My Phan attended Euro-Schulen-Organisation Gmbh.

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