Who is Thúy My Phan? Overview
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Quick answer
Thúy My Phan is listed as Senior Customer Experience Representative at Brevo, based in Berlin, Germany. AeroLeads shows a matched LinkedIn profile for Thúy My Phan.
Thúy My Phan previously worked as Customer Experience Representative at Brevo and Customer Care Agent at Zenjob. Thúy My Phan holds State-Certified Foreign Language Correspondent, Business, Economy And Language from Euro-Schulen-Organisation Gmbh.
Company email context
Email format at Brevo
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Brevo
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Profile bio
About Thúy My Phan
Thúy My Phan is a Senior Customer Experience Representative at Brevo. They is proficient in English.
Current workplace
Thúy My Phan's current company
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6 roles
Thúy My Phan work experience
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Customer Experience Representative
Customer Care Agent
▶️ Telephone, E-Mail & Chat-Based Customer Service▶️ Evaluation and Processing of Tickets in the Online System▶️ Assessment and Handling of Problems and Complaints▶️ Collaboration with the B2B and Working Student Teams▶️ Management of Social Media Inquiries and Reviews▶️ Support of Internal Teams
Aug 2022 - Jul 2024
Service Delivery Specialist
Fraud Disputes Resolutions DACHHandling of Fraudulent Transactions and High-Risk Orders▶️ Handling inquiries from law enforcement▶️ Responding to inquiries from attorneys and other authorized representatives▶️ Conducting Investigations of Fraud Dispute Cases and Making Collective Decisions▶️ Processing of Chargebacks▶️ Escalating Cases for Write-Off▶️ Reactivating Invoices
May 2022 - Jun 2022
Consultant Academic Work
Fraud Disputes Resolutions DACHHandling of Fraudulent Transactions and High-Risk Orders▶️ Handling inquiries from law enforcement▶️ Responding to inquiries from attorneys and other authorized representatives▶️ Conducting Investigations of Fraud Dispute Cases and Making Collective Decisions▶️ Processing of Chargebacks▶️ Escalating Cases for Write-Off▶️ Reactivating Invoices
Nov 2021 - Apr 2022
Office Administrator
▶️Telephone Customer Service▶️ Sales Activities▶️ Preparation of Seminars▶️ Processing of Mail▶️ Evaluation and Processing of Tickets in the Online System▶️ Preliminary Accounting after Training
Aug 2020 - Jun 2021
1 education record
Thúy My Phan education
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Euro-Schulen-Organisation Gmbh
FAQ
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Quick answers generated from the profile data available on this page.
What company does Thúy My Phan work for?
Thúy My Phan works for Brevo.
What is Thúy My Phan's role at Brevo?
Thúy My Phan is listed as Senior Customer Experience Representative at Brevo.
Where is Thúy My Phan based?
Thúy My Phan is based in Berlin, Germany while working with Brevo.
What companies has Thúy My Phan worked for?
Thúy My Phan has worked for Brevo, Zenjob, Klarna, and Bianca Jegede Yam It-Service.
How can I contact Thúy My Phan?
You can use AeroLeads to view verified contact signals for Thúy My Phan at Brevo, including work email, phone, and LinkedIn data when available.
What schools did Thúy My Phan attend?
Thúy My Phan holds State-Certified Foreign Language Correspondent, Business, Economy And Language from Euro-Schulen-Organisation Gmbh.
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