Tam Huynh Email & Phone Number

Boston, Massachusetts, United States

• Manages and maintains multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness, and follow-up with consistent and concise communication to customers and others.
• Designs and sells complete, functional, and aesthetically appealing solutions.
• Develops clientele through networking and referrals, as well as leads generated within the store.
• Plans and executes strategies for closing sales and meeting goals.
• Collaborates and communicates with the customer to design and present projects and customized plans in a clear and professional manner.
• Closes sales efficiently, builds repeat and referral business.

• Directs, leads, and executes the setup of campaigns in support of all marketing initiatives and product presentation according to Merchandising Department direction.
• Executes all new product introductions from a visual presentation perspective and ensures that they are placed per direction in a timely manner.
• Leads the P.A.C.E program for processing merchandise (late evenings and early mornings) according to guidelines including overseeing how products are received on a truck, processed, and merchandised.
• Partners with the Operations Manager and Inventory Specialists to maintain and educate the staff on stockroom organization
• Trains all staff members on the guidelines for and importance of daily routine maintenance, merchandising guidelines and merchandise processing.
• Ensures visual presentation in the store is reflective of our brand which includes straightening, down stocking, signage accuracy, prop samples and dusting/cleaning. Actively works to improve product knowledge and.

• Offload, receive, unload freight, unpack and delivery newly arrived merchandise to selling departments.
• Trains and assist employees on merchandise accuracy.
• Fulfill customer orders in a timely manner following QC standards.
• Maintains a clean environment, and organized selling floors and stockrooms.
• Merchandise and fill various departments throughout the store.

Greater Boston Area

• Lead and direct visual merchandising tasks, inventory, and sales force involved in performing daily operations including selling activities, inventory-taking process, reconciliation of cash receipts, and client services.
• Provide on-boarding services and training material for coaching of sales team to support in reaching sales targets.
• Assisted in new employees’ recruitment and performance evolution to acquire operational excellence. Engaged with management team to deliver guidelines regarding visual presentation execution, sale procedure/promotion.
• Designs and implements policies, rules, and regulations for both visual standards and sales department to achieve objectives and corporate goals.
• Monitors and control various practices such as receiving complaints, solving issues, and delivery of customer services by liaising with clients.

Greater Boston Area

• Managed inventory via monitoring and controlling inbound/outbound shipments to ensure effective flow of product.
• Oversaw overall arrangements related to receiving, loading/unloading, distribution, and transportation to delivery product on time.
• Involve in analyzing/maintaining inventory levels and coordinating with cross-functional departments to aid in orders completion timely.
• Along with stock requirements, designed and implemented layouts for store layout, including sales floor and stock room.
• While maintaining tasks at a stock level, continued to work on visuals and sales floor in developing/maintaining inventory record and inspecting quality standards to deliver exceptional customer experience.

Greater Boston Area

• Collaborated with senior corporate management in identifying types of merchandises for deciding features, time, space, and overall presentation for each display to enhance sales revenue, monthly.
• Oversaw process of photo surveys for monthly floor sets and uploaded on organization’s portal.
• Ensured neat and clean environment of visual merchandising supply area to perform business operations effectively.
• Renovated and upgraded window/interior display areas, and signage to show amendment in inventory or sales promotion on monthly basis.
• Actively executed creative visual floor directions monthly but also around store needs.
• Involved in organizing and installing displays, fixtures, furniture, merchandise, backdrops, and relevant items instructed by corporate visual team to maintain visual appearance of store.

Greater Boston Area

• Consistently provided exceptional customer brand service.
• Excelled in individual sale goals.
• Handled register sales and return transactions.

Greater Boston Area

• Assist patients who are dropping off/and or picking up prescription orders.
• Input and fill prescriptions; reconstitute medications.
• Manage inventory.
• Daily handling of on-going pharmacy telephone calls from patients, providers, and physicians.

Education record

Associate'S Degree, Fashion Merchandising

High School Diploma