Responsibilities:•Document, train, and deliver quality and creative training programs on product functionality to internal staff and external clients •Assist clients in creating training programs for their staff•Coordinate and schedule training classes and create agendas •Perform customer acceptance testing and provide supporting documentation on test results and system functionality •Provide system demonstrations to prospects and/or existing clients •Provide support… Show more Responsibilities:•Document, train, and deliver quality and creative training programs on product functionality to internal staff and external clients •Assist clients in creating training programs for their staff•Coordinate and schedule training classes and create agendas •Perform customer acceptance testing and provide supporting documentation on test results and system functionality •Provide system demonstrations to prospects and/or existing clients •Provide support with conversions, as needed •Conduct Efficiency studies on user performances & suggest system implementations/changes Show less

- Manage the day-to-day operation activities within the Banking Center- Manage monthly reports: Monthly Audits, Balance Reports, Team Development Reports, Direct Reports- Coach and Develop team members based upon their daily, weekly and monthly performance- Provide daily support and coaching to maximize productivity and issue resolutions- Conduct Daily Morning Huddle Meetings and Monthly Meetings- Work with partners to create strategies to build and foster… Show more - Manage the day-to-day operation activities within the Banking Center- Manage monthly reports: Monthly Audits, Balance Reports, Team Development Reports, Direct Reports- Coach and Develop team members based upon their daily, weekly and monthly performance- Provide daily support and coaching to maximize productivity and issue resolutions- Conduct Daily Morning Huddle Meetings and Monthly Meetings- Work with partners to create strategies to build and foster customer relationships- Lead Banking Center Team to achieve daily, weekly and monthly goals and maximize effectiveness and productivity Show less

Under the direction of the Branch Manager, oversees and directs the daily operation of the branch. Ensure that branch staff is creating a welcoming environment, a positive experience with all issues being resolved quickly.Ensure all branch goals are met or exceeded in a timely manner and individuals are developing according to their individual performance plan.Communicates information through various channels to ensure entire staff is aware of new products, campaigns… Show more Under the direction of the Branch Manager, oversees and directs the daily operation of the branch. Ensure that branch staff is creating a welcoming environment, a positive experience with all issues being resolved quickly.Ensure all branch goals are met or exceeded in a timely manner and individuals are developing according to their individual performance plan.Communicates information through various channels to ensure entire staff is aware of new products, campaigns, and policies and procedures. *Manage Branch Responsibilities *Scheduling/GMT Web-planner operator *Sales & Service Program Trainer *Create strategies to increase sales: Branch Meetings/Focus Days/Bank at works *Coach/Train new & existing employees with sales and service (universal banker role) *Process Consumer HELOC/Loans *Manage monthly reports: Branch Suspense/Monthly Audits/Balance Reports *Assist customers with maintaining existing/new accounts/other relevant transactions *Lead branch team to achieve branch sales/goals *Monitor branch sales/goals *Business calling with Branch Manager/Creating business connections *Create strategy plans for: Wealth Management/Consumer & Business sales Show less