Thomas Humphrey Williams Email & Phone Number

Fundão, Castelo Branco, Portugal

Assist top-tier legal, government and medical clients with complex technical documents used for business development, litigation, R&D, employee training and risk management.Author & publisher of my own science fiction trilogy entitled 'Can You Love a Nanobot?' A teen novel discussing societal implications of developments in artificial intelligence, nanotechnology, 3D printing and robotics.Ongoing commercial photography assignments with long-term clients in DC, Annapolis, Baltimore, Philadelphia and New Jersey

Accra, Greater Accra Region, Ghana

I provide financial assistance and coordinate education and agriculture projects in Ho, Bolgatonga, Kumasi, Ejura, and Accra, Ghana plus additional school projects in Lome, Togo. I study existing projects in Portugal as examples or templates. These include primary/secondary schools, small industry and agricultural efforts including apiaries, crop analysis, and irrigation. Land purchases, construction, teacher training, and small industry development are ongoing. I am currently based in Portugal with offices in Covilha, Lisbon, and Porto.

Baltimore, Maryland Area

Prepared more than 500 election judges to conduct state and federal elections.Professionally present more than 100 Maryland State Board of Elections (SBE) courses to election judges statewide. I collaborate with state and local officials to throughout the year, making certain course content accurately covers all state and local policies.Touchscreen Delivery: hands-on for ePollbook, ExpressVote, and Ballot Scanning UnitInstructional Design: Work with subject matter experts to refine layout of guides and reference materialsPromote: Inform local and state election officials about training options availableAssess: Design and apply assessment tools to measuring course effectivenessReport: Track and report training results to SBE officials, provide prompt feedback to Election Directors and state officialsManage Resources: maintained trainer’s progress reports, prepare expense reportsTeambuilding: Regularly assisted other trainers with required Android and iOS tracking/timesheet apps, Word, Excel, Powerpoint and Google application use.

Active member of the leading team responsible for processing technical support, new service and equipment orders for Verizon’s largest corporate clients. I led rollouts of new Apple iOS, Android, Blackberry devices. Software skills include MS-Office, People soft, Windows and Mac configurations. I excel at Machine-to-Machine (M2M) troubleshooting, plus new M2M service requests.

Provide solutions and promote all Verizon Wireless products and services. Areas of expertise include mobile broadband hardware and related software troubleshooting. Products I am fully trained to support include 4G LTE network devices, smartphones and Apple iOS 5.1 iPhone/iPad. Active participant in Tech On Call (TOC) department-wide employee support, Verizon Feet on the Street employee recruiting and Employee Engagement team efforts. 2012 Graduate of Verizon Emerging Talent program.

Driving sales of Kodak products and services by providing relevant, on-site training to sales associates and customers at Best Buy, Staples, and Sam's Club locations

Atlanta, Georgia

Document standard operating procedures for freight expeditor. All SOP documentation included relevant text, images, diagrams and videos (Powerpoint, Acrobat, MS-Visio, SnagIt and Camtasia Studio 2). Built 11 new shipment processing facilities, installing all technology and conducting technical training to enable local staff to use scales, bar code scanners and custom software.

Train new employees to perform customer service functions for 11 major airline cargo customers. Leveraged SnagIt, PowerPoint, Shockwave and Camtasia (Camtasia Studio 1) tools to develop new airline cargo software demos. These short videos made accessible through Help links on ACI web site. Supervise customer service department of 25 employees. Conduct air cargo operations training at major airports across the U.S..

Implemented Sales/Customer Relationship Management software including Siebel, PeopleSoft, Clarify, and custom-developed tools at Merrill Lynch, Moore/RR Donnelley Sales, Gillette, StepStone UK, WorldCom Sales and Microsoft PSS. My role was designing user acceptance testing scenarios, end-user documentation, training programs, and training rollout Logistics.

I taught Vastera clients to use global trade logistics software for export compliance. I incorporated U.S. State Department and Commerce Department export regulations into training materials and custom on-site client training. Clients included Skil-Bosch, Boeing, Bell Helicopter, Ocean Spray, Dell, Sunstrand, Miller Electric, and Gates Rubber.

Taught network administration, application development, and database management to public and private sector clients.Managed technical progress of 16 full-time instructors, including certification progress.Maintained network hardware and software at 3 regional training centers.

Ba, Speech Communications

Activities and Societies: In 1987, 1988, and 1989 I traveled and taught in India during all breaks from school work. Upon graduation, I.

Speech Communications, Speech Communication And Rhetoric

Speech Communication