• Building alignments which aligns with assigned products to help AI recommend related contents to users on the social platform.• Analyzing the emerging trends on the market to make solutions in times.

• Recommended products and services to customer by collecting and analyzing customer’s needs and information.• Built and maintained the sustainably trusty relationships through open and interactive communications.• Analyzed customer for the growth and expansion of services.• Represented the bank at civic sites and community functions to enhance the brand and develop new business.• Resolved product issues by clarifying customer complaints and suggesting timely appropriate solutions. Followed up to ensure resolutions. Assisted in products and service development to ensure customer experience and company profitability.

• Provided services and products to customers to meet and exceed performance objectives.• Built a deep business network with business partners, tightened the bond with clients’ key role persons by strong banking services and market expertise.

- Gave financial solutions to customers which could serve and meet their needs- Maintained good relationship with customers before and after they were onboard