Thy Van Email & Phone Number

California, United States

San Francisco Bay Area

• Collaborate closely with cross-functional teams (Revenue & Talent) to achieve operational efficiency and ensure smooth processes.
• Assisting and training of the sales team on company processes and procedures to ensure understanding and enhance effectiveness.
• Assist in streamlining workflows and optimizing processes.
• Special tracking and reporting for the Revenue team to track budgets, current engagements, & legal agreements.
• Collaborate with HR team regarding special client specific background checks to ensure consultants are compliant with client requirements prior to starting engagement.
• Create and update Onboarding Checklists & playbooks for new engagements and clients to ensure compliance.

San Francisco Bay Area

• Create and manage Client engagements in multiple tools including 3rd party vendor management systems.
• Generate and compile financial reports requiring use of an internal enterprise system, Salesforce, Smartsheet, and Excel.
• Prepare budget tracking and revenue forecasting reports.
• Manage special administrative projects with direction from the Regional Director. Examples include: preparing Client statistics, light analysis, and database code updates.
• Prepare and track standard Client legal documentation, and partner with Legal team as needed.
• Maintain front office and SOX controls through continuous weekly and monthly audits.

Silicon Valley

• Calendar management - coordinate meetings including but not limited to team meetings, offsite meetings, and meetings with internal business partners across global time zones
• Prepare and submit expense reports
• Assist with special projects as they arise
• Plan and coordinate large team meetings and all-hands as they arise both on and off-site (ordering meals, securing space, and inviting attendees)
• Handling confidential and time sensitive material appropriately
• Provide general administrative support such as answering phones, ordering supplies, handling paperwork (reports, documents, memos), greeting visitors, on- and off-boarding of employees, handling mail, etc.

San Francisco Bay Area

• Screened phone calls and routed callers to the appropriate party.
• Reviewed timekeeping in Kronos Workforce and made necessary adjustments.
• Managed daily flow and processed invoices from outside vendors.
• Maintained supplies inventory by checking stock to determine inventory level; anticipated needed supplies; placed and expedited orders for supplies; verified receipt of supplies.
• Assisted with payroll, personnel and benefit information and reports, compiled with state and federal employment laws and maintaining confidentiality. Maintain personnel files. Retains payroll report history, including.
• Coordinated employee appreciation on-site events (shopped for groceries, prepared food, and set-up for over 300 employees).

San Francisco Bay Area

• Performed administrative duties including emails, scheduling meetings with team members, managers and engineers and completed special projects in a timely manner and with quality work
• Reviewed data sets and identified object specifications to ensure guidelines were met for machine learning
• Executed autonomous technology projects and completed them in a timely manner
• Provided feedback and issue bug reports to engineers regarding software/tools used
• Mentored and lead a small team of specialists ensuring quality standards were met
• Audited data sets