Thyago Melo Dos Santos Email & Phone Number
Who is Thyago Melo Dos Santos? Overview
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Thyago Melo Dos Santos is listed as Data Analyst at Zallpy Digital, a company with 540 employees, based in São Paulo, São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Thyago Melo Dos Santos.
Thyago Melo Dos Santos previously worked as Data Analyst (Mid-Level) at Ericsson and Data Analyst Junior at Ericsson. Thyago Melo Dos Santos holds Bachelor'S Degree, Computer Science from Fei University Center.
Email format at Zallpy Digital
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About Thyago Melo Dos Santos
With four years of experience in IT performance management, including monitoring service and performance indicators such as SLAs and KPIs. Proficient in data analysis, data modeling and creating dashboards using Power BI. Also, data engineering skills such as ETL process, python, SQL, knowledge about big data, data warehouse and data lake concepts. Responsible for providing technical training to teams on the Service Now platform in the ITSM module, applying ITIL practices for managing problems, incidents, changes, and service requestsITIL 4 and AWS Cloud Practitioner CertifiedB2+ English spokenPortuguese Native spoken
Thyago Melo Dos Santos's current company
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Thyago Melo Dos Santos work experience
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Data Analyst (Mid-Level)
Current
Data Analyst Junior
- Monitored service and performance indicators, including SLAs and KPIs, to ensureoperational efficiency.
- Maintained and developed managerial dashboards using Power BI to visualize key metricsand trends and developed Python scripts for efficient data ingestion from the Service NowAPI, streamlining information retrieval.
- Crafted SQL scripts to perform thorough data analysis, providing actionable insights fordecision-making.
- Proficient in utilizing ETL’s tools such as Power Query. Also, Talend for data integration andinsertion into Oracle database.
- Knowledge in AWS Glue for data pipeline preparation, integration, and visualization, withAWS S3 as a data lake and AWS Data Firehose for streaming data extraction. AWS S3 andAWS Redshift as data sources for AWS Athena.
- Provided technical training to teams on the ITSM Service Now platform, focusing on incident,problem, request, and change management in alignment with ITIL practices.
Intern
- Monitored service and performance indicators such as SLAs and KPIs.
- Tracked open tickets impacting Ericsson systems.
- Enhanced managerial dashboards using VBA and Power BI.
- Generated daily, weekly, and monthly reports for team oversight and stakeholders.
Colleagues at Zallpy Digital
Other employees you can reach at zallpy.com. View company contacts for 540 employees →
Marcos Otávio Santos Da Silva
Colleague at Zallpy Digital
Porto Alegre, Rio Grande Do Sul, Brazil, Brazil
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JR
Jordano Rodrigues Silva
Colleague at Zallpy Digital
Porto Alegre, Rio Grande Do Sul, Brazil, Brazil
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AS
Arivan Silva
Colleague at Zallpy Digital
Porto Alegre, Rio Grande Do Sul, Brazil, Brazil
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ML
Marcus Lima Witthoeft
Colleague at Zallpy Digital
São Paulo, São Paulo, Brazil, Brazil
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BM
Bruna Machado
Colleague at Zallpy Digital
Porto Alegre, Rio Grande Do Sul, Brazil, Brazil
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AF
Adriele Ferreira Manera
Colleague at Zallpy Digital
Porto Alegre, Rio Grande Do Sul, Brazil, Brazil
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GP
Geovane Pereira
Colleague at Zallpy Digital
Santa Catarina, Brazil, Brazil
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AS
Antonio Souza
Colleague at Zallpy Digital
Santa Isabel, São Paulo, Brazil, Brazil
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AR
Antonio Rolim
Colleague at Zallpy Digital
Canoas, Rio Grande Do Sul, Brazil, Brazil
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BF
Bruno Fuentes
Colleague at Zallpy Digital
Porto Alegre, Rio Grande Do Sul, Brazil, Brazil
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Thyago Melo Dos Santos education
Bachelor'S Degree, Computer Science
Intensive English, English As A Second Language
Frequently asked questions about Thyago Melo Dos Santos
Quick answers generated from the profile data available on this page.
What company does Thyago Melo Dos Santos work for?
Thyago Melo Dos Santos works for Zallpy Digital.
What is Thyago Melo Dos Santos's role at Zallpy Digital?
Thyago Melo Dos Santos is listed as Data Analyst at Zallpy Digital.
Where is Thyago Melo Dos Santos based?
Thyago Melo Dos Santos is based in São Paulo, São Paulo, Brazil while working with Zallpy Digital.
What companies has Thyago Melo Dos Santos worked for?
Thyago Melo Dos Santos has worked for Zallpy Digital and Ericsson.
Who are Thyago Melo Dos Santos's colleagues at Zallpy Digital?
Thyago Melo Dos Santos's colleagues at Zallpy Digital include Marcos Otávio Santos Da Silva, Jordano Rodrigues Silva, Arivan Silva, Marcus Lima Witthoeft, and Bruna Machado.
How can I contact Thyago Melo Dos Santos?
You can use AeroLeads to view verified contact signals for Thyago Melo Dos Santos at Zallpy Digital, including work email, phone, and LinkedIn data when available.
What schools did Thyago Melo Dos Santos attend?
Thyago Melo Dos Santos holds Bachelor'S Degree, Computer Science from Fei University Center.
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