Thyago Melo Dos Santos
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Thyago Melo Dos Santos Email & Phone Number

Data Analyst at Zallpy Digital
Location: São Paulo, São Paulo, Brazil 4 work roles 2 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Zallpy Digital
Role
Data Analyst
Location
São Paulo, São Paulo, Brazil
Company size
540 employees

Who is Thyago Melo Dos Santos? Overview

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Quick answer

Thyago Melo Dos Santos is listed as Data Analyst at Zallpy Digital, a company with 540 employees, based in São Paulo, São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Thyago Melo Dos Santos.

Thyago Melo Dos Santos previously worked as Data Analyst (Mid-Level) at Ericsson and Data Analyst Junior at Ericsson. Thyago Melo Dos Santos holds Bachelor'S Degree, Computer Science from Fei University Center.

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Zallpy Digital

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Profile bio

About Thyago Melo Dos Santos

With four years of experience in IT performance management, including monitoring service and performance indicators such as SLAs and KPIs. Proficient in data analysis, data modeling and creating dashboards using Power BI. Also, data engineering skills such as ETL process, python, SQL, knowledge about big data, data warehouse and data lake concepts. Responsible for providing technical training to teams on the Service Now platform in the ITSM module, applying ITIL practices for managing problems, incidents, changes, and service requestsITIL 4 and AWS Cloud Practitioner CertifiedB2+ English spokenPortuguese Native spoken

Current workplace

Thyago Melo Dos Santos's current company

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Zallpy Digital
Zallpy Digital
Data Analyst
State of São Paulo, Brazil
Website
zallpy.com
Employees
540
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4 roles

Thyago Melo Dos Santos work experience

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Data Analyst (Mid-Level)

Current
Ericsson

São Paulo, São Paulo, Brazil

Jul 2024 - Present

Data Analyst Junior

Ericsson

Brazil

  • Monitored service and performance indicators, including SLAs and KPIs, to ensureoperational efficiency.
  • Maintained and developed managerial dashboards using Power BI to visualize key metricsand trends and developed Python scripts for efficient data ingestion from the Service NowAPI, streamlining information retrieval.
  • Crafted SQL scripts to perform thorough data analysis, providing actionable insights fordecision-making.
  • Proficient in utilizing ETL’s tools such as Power Query. Also, Talend for data integration andinsertion into Oracle database.
  • Knowledge in AWS Glue for data pipeline preparation, integration, and visualization, withAWS S3 as a data lake and AWS Data Firehose for streaming data extraction. AWS S3 andAWS Redshift as data sources for AWS Athena.
  • Provided technical training to teams on the ITSM Service Now platform, focusing on incident,problem, request, and change management in alignment with ITIL practices.
Jul 2020 - Jul 2024

Intern

Ericsson

Santo André, São Paulo, Brasil

  • Monitored service and performance indicators such as SLAs and KPIs.
  • Tracked open tickets impacting Ericsson systems.
  • Enhanced managerial dashboards using VBA and Power BI.
  • Generated daily, weekly, and monthly reports for team oversight and stakeholders.
Sep 2019 - Jul 2020
Team & coworkers

Colleagues at Zallpy Digital

Other employees you can reach at zallpy.com. View company contacts for 540 employees →

MO Marcos Otávio Santos Da Silva Marcos Otávio Santos Da Silva Colleague at Zallpy Digital Porto Alegre, Rio Grande Do Sul, Brazil, Brazil View → JR Jordano Rodrigues Silva Jordano Rodrigues Silva Colleague at Zallpy Digital Porto Alegre, Rio Grande Do Sul, Brazil, Brazil View → AS Arivan Silva Arivan Silva Colleague at Zallpy Digital Porto Alegre, Rio Grande Do Sul, Brazil, Brazil View → ML Marcus Lima Witthoeft Marcus Lima Witthoeft Colleague at Zallpy Digital São Paulo, São Paulo, Brazil, Brazil View → BM Bruna Machado Bruna Machado Colleague at Zallpy Digital Porto Alegre, Rio Grande Do Sul, Brazil, Brazil View → AF Adriele Ferreira Manera Adriele Ferreira Manera Colleague at Zallpy Digital Porto Alegre, Rio Grande Do Sul, Brazil, Brazil View → GP Geovane Pereira Geovane Pereira Colleague at Zallpy Digital Santa Catarina, Brazil, Brazil View → AS Antonio Souza Antonio Souza Colleague at Zallpy Digital Santa Isabel, São Paulo, Brazil, Brazil View → AR Antonio Rolim Antonio Rolim Colleague at Zallpy Digital Canoas, Rio Grande Do Sul, Brazil, Brazil View → BF Bruno Fuentes Bruno Fuentes Colleague at Zallpy Digital Porto Alegre, Rio Grande Do Sul, Brazil, Brazil View →
2 education records

Thyago Melo Dos Santos education

Intensive English, English As A Second Language

Kaplan International Pathways

Activities and Societies: Formal Lessons: grammar, vocabulary, listening comprehension, and speaking skills. Conversation Classes: improve.

FAQ

Frequently asked questions about Thyago Melo Dos Santos

Quick answers generated from the profile data available on this page.

What company does Thyago Melo Dos Santos work for?

Thyago Melo Dos Santos works for Zallpy Digital.

What is Thyago Melo Dos Santos's role at Zallpy Digital?

Thyago Melo Dos Santos is listed as Data Analyst at Zallpy Digital.

Where is Thyago Melo Dos Santos based?

Thyago Melo Dos Santos is based in São Paulo, São Paulo, Brazil while working with Zallpy Digital.

What companies has Thyago Melo Dos Santos worked for?

Thyago Melo Dos Santos has worked for Zallpy Digital and Ericsson.

Who are Thyago Melo Dos Santos's colleagues at Zallpy Digital?

Thyago Melo Dos Santos's colleagues at Zallpy Digital include Marcos Otávio Santos Da Silva, Jordano Rodrigues Silva, Arivan Silva, Marcus Lima Witthoeft, and Bruna Machado.

How can I contact Thyago Melo Dos Santos?

You can use AeroLeads to view verified contact signals for Thyago Melo Dos Santos at Zallpy Digital, including work email, phone, and LinkedIn data when available.

What schools did Thyago Melo Dos Santos attend?

Thyago Melo Dos Santos holds Bachelor'S Degree, Computer Science from Fei University Center.

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