Thomas Yoon Email & Phone Number

Stamford , Ct, Us

NBC Sports Group is a division of NBCUniversal that is responsible for NBC Sports'​ media properties, encompassing the NBC television network's sports division as well as day-to-day operation of the company's sports-oriented cable networks and other properties.Responsible for development and prioritization of product roadmap for NBC Sports mobile applications (iOS and Android).Accomplishments:- Managed definition and development of features to support Tokyo Olympics, Super Bowl LVI, and Beijing Olympics- Leveraged user testing for product design feedback- Successfully migrated NBC Sports Gold content and users to peacock premium subscription

Stamford , Ct, Us

NBC Sports Gold, NBC Sports Digital's direct-to-consumer streaming product launched in 2016 and quickly grew to encompass over 18 sports in the span of three years. As the product manager, I oversaw the all the eCommerce capabilities from subscriptions, promotions, and website design.Accomplishments:- Won Cynopsis Sports Awards 2022 Best OTT Content Service for NBC Sports Gold- Launched redesigned subscription flow which led to an increased subscription conversion rate from 37% to 54%- Led partner initiatives, like PGA TOUR LIVE's Every Shot Live, through initial concept, design, testing, and launch

Norwalk, Connecticut, Us

Datto is an innovative provider of comprehensive backup, recovery and business continuity solutions used by thousands of managed service providers worldwide. Directed multiple products through the product lifecycle from initial design, product launch, and end of life. As the subject matter expert, I actively engaged with our sales teams, partners, and performed competitive analysis. This resulted in a successful partnership with my engineering teams to regularly deliver new features and business value to clients.Accomplishments:- Released internal contact center application for global support desks resulting in an elimination of missed calls- Globally launched Datto Drive (www.dattodrive.com) resulting in over 10,000 registrations in the first 4 months- Sunset a product after a thorough internal and external investigation resulting in a more defined support model

Norwalk, Ct, Us

Crius Energy LLC is one of the largest independent energy retailers in the United States, providing electricity, natural gas and solar products to nearly 900,000 residential and commercial customers.Responsible for requirements gathering and analysis to drive major company initiatives to success. This involved interfacing with senior management and ensuring the correct and timely flow of information to all departments. I also led the vendor selection process for project features such as onboarding payment centers, accepting credit card payments online, and IVR (Interactive Voice Response) telephone systems.Accomplishments:- Successfully launched a new company initiative introducing ecommerce into core business operations - Acted as subject matter expert for PCI compliance and vendor functionality- Performed user acceptance testing on new website features

Rye Brook, Ny, Us

LLS is the world's largest voluntary health agency dedicated to blood cancer. LLS funds lifesaving blood cancer research around the world and provides free information and support services.Managed the product roadmap for the digital fundraising portfolio. This included owning the process of generating product specifications through user interviews and competitive analysis, building wireframes, and managing the development/QA teams. Accomplishments:- Opened new revenue stream by creating new fundraising tool resulting in over $4.5M in donations and $75K in savings in first eight months- Designed internal bookkeeping application to streamline operations and realize up to $2M yearly savings- Redesigned corporate sponsor fundraising pages to recognize their full fundraising efforts and address an underutilized revenue channel- Streamlined online registration design to prevent dropped participants, increase event registration, and enable mobile access

Boca Raton, Florida, Us

Applico specializes in the strategy, design, and development of mobile applications for all major operating systems and platforms including iPhone, Android, RIM, Symbian and Windows Phone. Provided mobile thought leadership to shepherd clients’ app ideas from initial concept to final launch. This first involved partnering with the design team to layout the application with a pleasing user experience. I then utilized agile development techniques to prioritize the product backlog to drive development of the application on time and budget. Accomplishments:- Managed several firms (multi-national corporations to individual entrepreneurs) through product discovery in order to fully define the mobile application they wanted- Deployed Applico's first in-house developed application (Tick for Android) onto Google Play

Jersey City, New Jersey, Us

Xignite is the leading cloud services provider of on-demand financial market data and on-demand data distribution solutions. Xignite's market data cloud fulfills more than five billion service requests per month and offers more than 1000 financial web service APIs providing real-time, historical and reference data for global equities, commodities, currencies, options, fixed income, mutual funds, derivatives and OTC instruments. Xignite solutions power mission-critical applications for front, back and mid-office, investor relations, dashboards, e-commerce, iPad, mobile applications, and financial websites for more than 1000 clients in 50 countries, including Citi, GE, Wells Fargo, Computershare, ING, BNY Mellon, Natixis, Forbes.com, SeekingAlpha, ExxonMobil, Starbucks, and Barrick Gold. Accomplishments:- Designed 2 APIs for the consumption of real-time financial data

Toronto, On, Ca

We are the leading source of intelligent information for the world’s businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world’s most trusted news organization.Accomplishments:- Defined a product migration plan resulting in yearly savings of $3 million- Conducted revenue impact analysis to determine resource allocation and assess risk level

Toronto, On, Ca

Initiated the business segment’s mobile presence on the BlackBerry and iOS platforms involving initial product conception, market assessment, and marketing launch activities. Oversaw and managed key Investment Banking websites and features including requirements gathering and prioritization, working cross functionally to ensure timely project delivery, and documenting functional requirements with wireframes. Accomplishments:- Created and launched the firm’s first BlackBerry and iPhone applications for Investment Bankers- Generated $2 million in post-merger savings through synergy analysis and implementation- Directed an API improvement project to deliver innovative product functionality and faster performance

Toronto, On, Ca

Designed and launched Reuters Knowledge, an industry leading website geared to financial professionals. The evolution of the product involved prioritizing the product roadmap via usage reporting and client feedback, allocating technical resources, training global sales and support teams, writing functional requirements, and monitoring industry trends.Accomplishments:- Launched the Reuters Knowledge mobile web views to meet the needs of the mobile investment professional- Reduced global support call times by creating online troubleshooting guide and introducing CMS driven new product release page

Bachelor Of Commerce, Marketing

Certificate, Web Design And Development