Thyra Brody Email & Phone Number

Remote

Marco Polo is a free video chat app for busy people. Joya Communications (Parent company of Marco Polo) was founded in 2012 to help people feel close. - Leading the Customer Support team in responding to emails & reviews - Providing email support to over 10,000 customer inquiries a month- Collaborating with product development to enhance UX by being the voice of the user- Managing and tagging inquiries received from in-app emails, App Store, and Google Play Store reviews- Working with the triage team to track down and resolve customer-reported bugs- Developing brand awareness and online reputation via social media platforms- Designing Social media content on Facebook, Instagram and Twitter- Connecting with our Marco Polo users and sharing their unique use cases, stories as well as requested features

Portland, Oregon

Portland, Oregon

• Aiding ESL teachers with a pre-employment English course that occurs every 8 weeks.• During each class, I ensure students with lesser fluency are not left behind in their English language development. • Building relationships and trust with students while being culturally sensitive to our large cultural population, which consists of students from 9 countries.• Encourage students to practice both their verbal fluency and accuracy in small groups.

Siena, Italy

• Taught ESL courses to profughi/ asylum seekers from Gambia and Nigeria• Taught basic computer skills to asylum seekers from Gambia, Nigeria, Bangladesh, Congo and Mali• Coordinated several extracurricular activities to encourage community engagement.

Chiang Mai, Thailand

• Drafted and edited a grant proposal with the director of the organization• Compiled previously shot video footage from a former intern and completed two Promotional videos for SAY-DP's Facebook page.• Managed Facebook page by posting relevant information that aligned with the organization's mission.

Portland, Oregon

Educating self about cultures throughout the school• Conducted outreach to cultural specific partner groups and organizations to form collaborations• Built an inclusive environment of all cultures within the school • Filmed & editing of promotional video illustrating the student diversity Alder Elementary School• Served as a teaching assistant in a third grade classroom of ~30 students where I supported students in small groups or individually• Served as an after-school mentor at the middle-school mentoring program• Volunteered at the annual fundraiser Dream Big event

Orange County, California Area

• Coordinated discussion groups and events for underrepresented students on campus • Facilitated dialogues in discussion groups about social issues and community• Conducted diversity training in order to bring awareness to Chapman students • Worked with a marketing team to build program attendance through flyers and social media

Orange County, California Area

• Assessed and directed walk-in clients and callers • Assisted clients with enrollment of Family Center’s programs • Helped established and distribute food programs • Observed family advocacy intake appointments • Conducted data entry, filing and replenishing brochures and flyers • Worked in diverse client populations, practiced listening skills and customer service skills

Honolulu, Hawaii

• Took reservations over the phone, online websites, and via e-mail • Worked with Word and Excel, and company’s technology software • Brainstormed ideas for marketing videos • Acted in company’s advertising campaign

Orange County, California Area

• Taught segments of various levels of German language • Assisted with lesson plans and grading papers

Master’S Degree, International Development And Service

Activities and Societies: Volunteer work with local organizations in each country. Pursuing a Masters in International Development.

Master’S Degree, International Development And Service

Activities and Societies: Volunteer work in local organization Sangsan/SAY-DP

Master’S Degree, International Development And Service

Activities and Societies: Volunteer work in local organizations: Consorzio Arché and Ulisse Language Partners

Ba In Sociology, Minor In Peace Studies, Minor In Peace Studies, Magna Cum Laude

Activities and Societies: Honors program; Alpha Kappa Delta Sociology Honors Society; member of Hawaii Club (Pua'ikeana) and Latin.

Bachelor’S Degree, Sociology, Study Abroad In Cameroon For Social Pluralism And Development

High School

Activities and Societies: Competitive dancing in Rock'n'Roll (German Champion and World Champion 2008); Theater cast member 2009.

High School

Activities and Societies: Competitive dancing in Latin Ballroom (2006 Argentinian Champion)