"I believe Management would like to see their staff as skilled problem solvers, solving and restoring service issues/incidents 'first time every time'. This is achieved by providing staff with tools/templates and embedded structured questions to provide problem solvers with an orderly workflow when working together to arrive at a consensus solution."Matt Fourie is a Professional Problem Solver as accredited by the Institute of Professional Problem Solvers (IPPS). He is an author of several books on Root Cause Analysis, Project Management, Problem Solving and is the co-author of the KEPNERandFOURIE® Thinking methodologies. He has over 35 years of Problem Solving and Decision Making transformational experience helping organizations across the world solve some of their most vexing and seemingly unsolvable problems. He has worked across a wide spectrum of industries from Automotive, Financial, Manufacturing, Medical Devices, Pharmaceutical, Nuclear, Insurance, Airline, Technology, and Telecommunications. He has work in companies such as Macquarie Group, SASOL, Unisys, SITA, Barclays, RBS, NCS, Singapore Stock Exchange, BMW, VW, Cadbury Schweppes, Westpac, National Australia Bank, Department of Education NSW Australia, Kimberly-Clark, Hollister, Stihl Inc., and the U.S. Navy. 

His primary passion is developing in-house professionals and help organizations to improve their problem-solving and decision-making practices. These days Matt is mostly available as a consultant, facilitator, and/or contractor working alongside an in-house incumbent helping them to initiate and execute a sustained improved problem-solving company culture. Contact Matthys at mat-thys@thinkingdimensions.com 

if you are interested in representing our products/services or looking for a solution to your corporate challenges.