• Organizing files and collecting data to be entered into the computer• Compiled, prioritized, and sorted, and processed customer orders into a local database.• Researched further information for incomplete documents.

• Coordinated the planning and design of marketing materials and campaigns including brochures, advertisements, etc.• Collaborated with team members to create new course curriculum.• Responded to customer inquiry calls and assessed the consumer’s needs and problems in order to provide them the best information and service possible.• Proven history of excellent customer service with an emphasis on evaluating needs and creating a positive, personal experience. Responsible for closing and opening of the office.• Direct sales and business development functions, including new product rollouts, keyaccount management, customer relationship development, and order fulfillment.• Provides support to the Marketing Manager and Executive Director in schedulingappointments, answering phones and coordinating print production and fulfillment ofmarketing materials.• Trained new employees in company policies, procedures, and staff computer systems.

• Maintaining graphics including editing, layout and proofing of new images.• Assists with proofing and overall quality control of yearly catalog, datasheets, images, print/web ads and mailers.• Helped layout and produce yearly catalog, email ads and pamphlets designed to promote the company image.