Passionate about luxury travel and guest relations, I have a solid hospitality foundation from Vatel International Business School. My journey began with internships in Deauville and Phuket, leading to a year as a Client Experience Assistant at Le Collectionist, Paris, where I honed my skills across Europe.Post-COVID, I embraced new challenges in the Caribbean with 100% Villas in Saint-Martin, significantly boosting guest loyalty rate and solidifying the agency’s market position on the island. I later served as Concierge Manager for Le Collectionist in Marseille, overseeing a team and supporting the French Riviera. I then had an 8 months experience in South East Asia and Bali in a villa management company. With diverse experiences and a strong network, I’m eager to bring fresh insights to my next opportunity.
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Head Of ConciergePertama Property Mar 2024 - Aug 2024Bali, IndonesiaConcierge Manager in a new villa rental company :- Creation and development of the entire department- Acquainted with the destination by exploring the island and finding the best partners and activities for our guests- Handled guest requests for over 40 villas (hotel complexes - private villas) -
Client Experience ManagerLe Collectionist Apr 2023 - Oct 2023Marseille, Provence-Alpes-Côte D'Azur, FranceConcierge Manager of the French Riviera from Saint-Tropez to Monaco :- Team of 2 interns to train, manage, support and monitor - Over 200 guests to assist during the summer season- Negotiations with partners- Sales of ultra-luxury service and activities- Manage the on-site team to prepare the villas according to each guest’s expectations and respond positively to all of their requests during their stay -
Concierge Manager100% Villas Nov 2021 - Apr 2023Saint Martin (France)Manager of the concierge service department :- Structuring the entire department by creating supports, sourcing new partners, hire new members of the team while the agency was growing fast- On-site VIP assistance for each guest from check-in to check out - Organization of the stay- Sales of luxury service and activities- Fixing any kinds of problems from maintenance to service - Negotiations with partners, villa managers and owners -
Client Experience AssistantLe Collectionist Nov 2020 - Oct 2021Paris, Île-De-France, FranceIntern for 6 months during the first Covid Winter Season in several destinations such as Courchevel, Meribel, Val-d'Isère, Megève, Chamonix.Then, fixed term contract for the Summer Season as Client Experience Manager in multiple destinations across Europe (Greece, Italy, Switzerland, Croatia, Portugal). -
Work Study ProgramVatel Hôtel & Spa ★★★★ Nov 2017 - Mar 2020Nîmes, Occitanie, FranceTwo weeks a month of apprenticeship at the Hotel Vatel Nîmes **** in different departments as commis, chef de rang, assistant maître d'hôtel, assistant gouvernant and much more :
- Gastronomic cuisine
- Brasserie cuisine
- Gastronomic restaurant
- Banqueting
- Reception
- Housekeeping
- Pastry
- Vatel Gourmet (catering)
- Sales
- Reservations
- Promotion department
- Commissary
- Brasserie -
Guest Relations AgentTwinpalms Group May 2019 - Oct 2019Phuket, ThailandGuest relations internship at Twinpalms Resort Hotel***** in Phuket, Thailand.
- VIP welcome package preparation
- Guest problem solving
- Internal problem solving
- Guest loyalty
- Sales of services offered by the Twinpalms group
- Stay organization (activities and services) -
Reception / Restauration InternGroupe Barrière May 2018 - Sep 2018Deauville, Normandy, FranceObservation internship between reception and catering at Barrière Le Royal***** in Deauville.
- Receptionist
- Concierge
- Room Service
- Run
- VIP welcome package preparation
- Restaurant (breakfast, lunch, dinner)
Théodore Deck Education Details
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Hospitality Administration/Management
Frequently Asked Questions about Théodore Deck
What is Théodore Deck's role at the current company?
Théodore Deck's current role is Conciergerie privée, voyages, tourisme, luxe.
What schools did Théodore Deck attend?
Théodore Deck attended Vatel France.
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