Restaurant italien

• Take responsibility for the business performance of the restaurant.• Analyse and plan restaurant sales levels and profitability.• prepare reports at the end of the shift/week, including staff control, food control and sales.• Coordinate the operation of the restaurant during scheduled shifts.• Recruit, train, manage and motivate staff.• Respond to customer queries and complaints.• Meet and greet customers, organise table reservations and offer advice about menu and wine choices.• Manage and organize all cash and paperwork duties in the restaurant.• Maintain high standards of quality control, hygiene, and health and safety.Check stock levels, order supplies.• Confident to use stocklink for the end of the day report, as well as weekly stock control, and sales analysis in order to improve staff selling skills.

• Communicate with customers to resolve complaints or ensure satisfaction.• Present menus to the customers and answer questions about menu items, making recommendations. Communicate dining or order details to the kitchen personnel (allergies, intolerant.)• Inform customers of daily specials. Explain how various menu items are prepared, describing ingredients and cooking methods.• Maintain stock levels and order new supplies as required for coffee, food, tableware, or linens and wine.• Assist host or hostess with the schedule dining reservations (Resdiary), table plan, welcoming the customer, seating, and thanking guests. Escort customers to their tables and assist them with them seating arrangements, • Plan new menus with chefs and explain to the waiter.• Recruit and train permanent and casual staff• Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines.• Confident to use stocklink for the end of the day report, as well as stock control, and sales analysis in order to improve staff selling skills.• Organize and supervise shifts• Coordinate daily Front of the House and Back of the House restaurant operations

• In the kitchen assembly food and drinks efficiently• On till serve the customer, being friendly and efficient in offering a pleasant experience to them• Responsible for training the crew members for work: serving customers, preparing food, keeping our restaurants and kitchens clean• Support and mentor crew members as they complete their own apprenticeship and guide the crew member through his or her development programme.