Intern
✏ Customer Department• Customer Consultation and Support: I advised and assisted customers with various banking products and services, helping them understand their financial options and meet their specific needs.• Product and Service Marketing: I participated in marketing campaigns to introduce new products and services to current and potential customers.• Customer Profile Management: I maintained and updated customer information into an Excel file, to be forwarded to the Customer Service Department.• Support customer information research: Look up information and learn about the business field of customers in terms of scale, operation situation to write customer appraisal reports for credit approval.