Ti Le Email & Phone Number

Austin, Texas, United States

UTIMCO's mission is to generate superior long-term investment returns to support The University of Texas and Texas A&M University Systems as they provide world-class teaching, push the boundaries of discovery, and achieve excellence in patient healthcare for the people of Texas and beyond.A business partner on the Human Resources Team overseeing Talent Acquisition, Onboarding, HRIS/People Analytics (BI), DEI and Campus Recruiting, critical components of our talent management strategy.

Austin, Texas Area

Partnered with the broader university Human Resource teams to support, create, improve, and implement people processes with precision, confidentiality, and timeliness for 24K+ employees and retirees.• Directly trained and assisted multiple HR teams and employees​ in areas of onboarding, offboarding, benefits administration, new hire orientation, unemployment claims, background checks, payroll, records maintenance, I-9, employment verification, employee relations, and timekeeping.• Improved team business processes ​by ​maximizing use of HRIS (Workday) ​and​ ticketing database (Oracle). Created instructional guides​ and ​facilitated learning and development of 5 team members ​on benefits administration resulting in increased efficiency and accuracy in team work flow.• Collaborated with team in creating and implementing customer service scripts ​to assist new employees with confidentiality and empathy in benefits enrollment, annual enrollment, 1095-C distribution, significant plan changes, and qualifying life events. Acted as front-line support to successfully resolve 150+ requests weekly.• Maximized utilization of Workday, Oracle, DEFINE, Microsoft Office and internal information systems to understand multiple business processes resulting in process improvement of benefits management, customer service procedures, and interdepartmental communication standards.• Compiled and analyzed Workday reports on hiring and employment authorization (Form I-9) business processes to assist university wide department Human Resource partners.• Analyzed and studied federal, university, UT System, and Texas Administrative Code policies and laws for compliance and to liaise with and provided guidance to university wide department Human Resource partners.• Directly advised and consulted on employees’ needs based on policies and laws delivering accurate and timely customer service to units and employees university wide resulting in 100+ resolved requests weekly.

Austin, Texas Area

A leadership development non-profit organization to university students. Managed 15+ employees and lead 5 statewide programs by creating and improving people operations and team processes.• Significantly increased team retention, morale, and performance of 15+ employees by developing daily operational procedures, including digitalizing team organization structures, organizing meeting spaces, streamlining event planning processes, conducting team meetings, and creating employee work schedules.• Significantly increased team productivity by creating and digitalizing team electronic organization structures, using Google Drive and Dropbox.• Advised and assisted People Operations manager regularly on new hire orientation and on-boarding, recruitment and retention, employee placement, and conflict management.• Maximized employee experience by implementing multiple conflict management strategies and facilitating employee relations meetings.

Austin, Texas Area

• Administered 5 statewide programs serving 4,000+ members annually through improving daily operations including procedures, budgeting and accounting, database management, recruiting, and event planning.• Raised $100K annually, providing excellent customer service to 100+ donors by building trusted relationships with written communication and managing CRM database.• Established a collaborative network of 30+ community partners annually to drive program growth, creating and communicating job descriptions and creating monthly written communication.• Designed and coordinated 4 annual local, national, global company conferences annually to successful completion on time and on budget. Oversaw 20+ staff and logistics including administering planning processes, analyzing data, managing documents and databases.• Increased recruitment by 5% annually receiving national recognition by developing an innovative strategy, including sourcing top talent using social networking, screening applicants, scheduling and conducting interviews, extending offers, completing verifications, conducting new member orientation, and monitoring training paths.

Austin, Texas Area

• Worked with underrepresented populations bringing students to on-grade level performance and college readiness, using data-driven interventions. • Built strategic partnerships with local community and families to assess student needs through home visits and consistent communication. • Supervised 10+ university student teacher interns by modeling best practices with feedback, curriculum design and implementation.• Competencies: Partnership Development, Mission Driven, People Management, Research and Data Analysis, Curriculum Design.

Greater San Diego Area

Beijing City, China

Directed team of Chinese and International teachers to design and implement cross-cultural programs while observing Eastern values and provided no-cost English classes to low-income communities.