Tia Johnson Email & Phone Number

Analyzed payment and billing discrepancies to reconcile financial records, ensuring accuracy and adherence to company policies and regulatory standards.Streamlined reporting processes, contributing to the maintenance of fiscal integrity and accountability.Delivered precise financial documentation, facilitating transparent and compliant organizational practices.

Facilitated the access and digitization of medical records, maintaining strict adherence to confidentiality and compliance protocols.Reviewed and verified the accuracy and completeness of medical documentation post-submission to uphold data integrity.Enhanced the efficiency of patient record retrieval by organizing and implementing a streamlined digital archiving system.

Verified and updated participant enrollment statuses to maintain accurate records, ensuring system integrity and data quality.Addressed and resolved system rejections, improving enrollment issue resolution and contributing to increased customer satisfaction and operational efficiency.Conducted quality assessments of enrollment applications and amendment requests to assure adherence to regulatory standards and company policies.

Handled a high volume of provider inquiries, prioritized critical issues, and provided guidance on company policies and procedures.Maintained database integrity by updating records, coordinating contracts, and streamlining provider credentialing operations.Conducted training sessions for medical providers, improving their proficiency in using online portal systems and services.