Played a key role in the startup of the Physician Experience team in CommunityWorks. Able to diffuse tense situations with Physicians. Assist providers with using available tools to improve their efficiency. This includes PowerPlans, Dragon, PowerChart Touch, Dynamic Documentation, customization, and workflow analysis. Proficient in the build, testing, training, and workflows for Ambulatory, Inpatient, ED, Oncology, Surgery, OB, LTC, Rehab, Behavioral Health, and Pediatrics.Cerner - Ambulatory, FirstNet, Oncology, SurgiNet, CareNet, PowerChart Maternity, Pediatrics, NICU, LTC/LTAC/IRF, Behavioral Health, Scheduling, PT/OT/ST/RT, Infusion clinicsPowerChart, Message Center, Ambulatory Organizer, Dynamic Documentation, PowerNote, LaunchPoint, Patient Portal, Interactive View, PowerForms, Lights On, Cerner Advance, Global Change Process, PCTouch, Dragon Medical One, Patient Access List, Care Compass, FetaLink, Clinical Adoption, Quick Orders, PowerPlansCerner Build Tools – MPages, DCPTools, Bedrock, PrefMaint, PrivMaint, CoreEvent Manager, HNA, PowerForm, OrderTask, DTA Wizard, Order Catalog, PowerPlans/OrderSets, DynDocMgmt, Tracking Shell and Tracking Board, CoreCodeBuilder, TrackingDB, DiscernDev, DA2, ConfigurationManager, Eprescribe, Location, scdke, CernerPracticeWizard, MyExperience, PPRServiceresourceaccess, CareSet Tool, Knowledgecompilerwizard, ContentManager, MTA, SCPView, phadbfreq, Org, SchTools, SmartAuditor, OpsViewScheduler, Olympus, CMT Tool, InBoxConfigTool.

Cerner Millennium IP nursing, provider, respiratory, dietary, and therapy related build and consulting. Helped with the stand up of new multi-tenant domains for rural and community hospitals. Skilled at building and maintaining client relationships. Worked with clients post conversion on optimizing workflows and increasing efficiency.

Involved in the analysis, design, planning, build and implementation of EPIC for multiple projects using PMO methodology spanning across the Ambulatory and Hospital Outpatient Departments. Created the design for the Optimization Analyst role which included the orientation, training, and proficiency testing. Volunteered for additional duties including Style Guide group, Security Liaison, Data Courier Mover, Chart Review Committee, and Cardiant training. Led project team of 15 analysts from approximately 8 different application teams to update 3 current live clinics and bring up 6 new clinics including 3 Urgent Care clinics. Ambulatory Clinical Liaison for Revenue Cycle project team.

Developed training plan and handouts for EPIC implementation in primary care clinics. Built and maintained the training environment. Trained clinic staff in preparation for implementation. Supported the clinical staff during implementation.

Calculated, created, and distributed department metrics. Worked on initiatives to improve customers’ expectations for the Service Desk and with management. Developed and maintained IT Rounds on the Units. Applied critical thinking and troubleshooting skills to best help end user. Able to multitask in a fast-paced environment, while maintaining an emphasis on quality. Supported and maintained over 100 applications used throughout the hospital.

This was a contract postion through TekSystems