• Used EPIC, Superbills & Webchart to accurately bill Inpatient/Outpatient claims for Internal Med, Infection Disease, Pulmonary & Sleep Doctors. • Maintained up-to-date knowledge of medical coding systems (ICD-10, CPT) to assign codes for reimbursement purposes accurately • Developed strong relationships with insurance companies to expedite claim processing and maximize reimbursement rates • Maintained strict confidentiality of patient information in accordance with HIPAA guidelines • Resolved billing inquiries and disputes from patients, insurance companies, and healthcare providers • Collaborated with coding specialists to ensure accurate assignment of diagnosis and procedure codes for billing purposes

Reviewing Medicaid claims for Parkview Hospitals to ensure accurate billing and payment. • Developed strong relationships with insurance companies to expedite claim processing and maximize reimbursement rates • Utilized EPIC to retrieve patient information, update account details, and generate reports & rebill/correct claims. • Trained new team members on billing procedures and compliance regulations • Investigated denied claims thoroughly by reviewing medical records/documentation before submitting appeals

Legal assistant for a medical collections company. • Assisted attorneys in preparing legal documents • Organized & maintained electronic files for easy retrieval of documents • Managed multiple projects simultaneously while meeting strict deadlines and maintaining attention to detail • Negotiated payment plans or settlements with patients experiencing financial difficulties

Front Desk Agent and Night auditor positions.

A bank teller working through an automated teller machine through the call center.

Call center agent who dealt with creating tickets for customers to get their utility lines marked on their properties. Also a support desk supervisor on the weekends.

I worked 1st and 2nd shifts as a front desk clerk.

I worked all 3 shifts as a front desk clerk. I was most often utilized on the Night Auditor shift. I also know how to do the Breakfast shift.

I was a seasonal customer service representative employed through Employment Plus at the Lifetouch Call Center. I worked in two departments, Underclass and Email.

I mainly filled the front cashier position, but was known to also work the fry station as well as the sandwich station.

I mainly filled the front cashier position, but I was able to do drive-thru postition, sandwich maker position, and the fry station position.

Not only was I cashier, but I often stocked the store upon closing, organized the store, as well as completed inventory logs.

I sold Mary Kay Cosmetics at Mary Kay parties.

I logged computer rentals as well as helped any guest with any information they needed about the campus.