Highly motivated Operations Manager, working to ensure the longevity and prosperity of independent pet stores. - Experienced in working across multiple departments to achieve the desired result;- Strong focus on performance, culture and collaborative behaviour;- Balances the wider picture with exceptional attention to detail and a strong analytical focus; - Skilled in both Verbal and Written Communication, Teamwork, Public Speaking, Time Management, and Project Management;- Strongly developed business acumen and data analysis;- Innovative, motivated and process driven;- Graduate of Monash University.When I'm not at my desk, you will find me rock climbing, trail running or at the beach!
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Operations ManagerIndepet LtdMelbourne, Vic, Au -
Business Development ManagerIndepet Ltd Jul 2022 - Present -
Business And Marketing ManagerIndepet Ltd Feb 2021 - Jun 2022
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Group Category Manager (Best Friends & My Pet Warehouse)Best Friends Sep 2020 - Jan 2021Liaising with stores, suppliers and internal departments to build range, pricing and promotional activity generating greater consumer appeal and enhanced sales and profit margins.Key Responsibilities:• Achievement of portfolio sales, margin and rebate budgets,• Market leading structuring of the customer offer in the product portfolio through a thorough range review process and communication of those strategies and tactics within the business,• Portfolio pricing strategies… Show more Liaising with stores, suppliers and internal departments to build range, pricing and promotional activity generating greater consumer appeal and enhanced sales and profit margins.Key Responsibilities:• Achievement of portfolio sales, margin and rebate budgets,• Market leading structuring of the customer offer in the product portfolio through a thorough range review process and communication of those strategies and tactics within the business,• Portfolio pricing strategies are in line with overall business pricing strategy and agreed competition is being regularly monitored and pricing issues are being acted on,• Category reporting with insights turned into value adding actions,• Effective management of product suppliers and associated Logistics/Supply Chain processes through effective partnering and negotiation,• Innovative and commercially effective promotions are being proposed and implemented within the guidelines of the business promotional process. Show less -
Group Promotions Manager (Best Friends & My Pet Warehouse)Best Friends Apr 2019 - Jan 2021Develop, implement and execute omni channel promotional activation across all categories in the Best Friends Group, including Best Friends & My Pet Warehouse.Key Achievements:• 30% YOY growth in promotional sales and supplier funding.• Development of processes to facilitate cross departmental communication and collaboration to deliver high quality campaigns in a streamline and efficient manner.• Project managed the development of one cohesive promotional process to help… Show more Develop, implement and execute omni channel promotional activation across all categories in the Best Friends Group, including Best Friends & My Pet Warehouse.Key Achievements:• 30% YOY growth in promotional sales and supplier funding.• Development of processes to facilitate cross departmental communication and collaboration to deliver high quality campaigns in a streamline and efficient manner.• Project managed the development of one cohesive promotional process to help facilitate the merge between Best Friends and My Pet Warehouse.• Consistent on time delivery of successful omnichannel promotional activations in the Best Friends and My Pet Warehouse brands. Key Responsibilities:• Development and execution of unique 12-month trade activation calendar for Best Friends and My Pet Warehouse in line with business objectives and marketing strategies for each brand.• Develop and deliver innovative, effective, insight-lead in store and online activations.• Securing and tracking supplier funded activity.• Develop and maintain documents and processes facilitate cross departmental communication and collaboration to deliver high quality campaigns in a streamline and efficient manner.• Manage pre and post campaign analysis to ensure key learnings are used to optimise and improve future campaigns and activity.• Create and develop POS and display solutions bringing to life in-store promotions and cross-category opportunities.• Create and develop digital solutions bringing to life online promotions and cross-category opportunities.• Project managing large scale seasonal promotional campaigns. Show less -
Mechandise Services Co-OrdinatorBest Friends Oct 2017 - Mar 2019Implemented inventory centralisation, co-ordinated and maintained inventory management and replenishment across 30 retail stores.Key Achievements:• Developed and implemented the centralisation of inventory replenishment across all Best Friends retail sites.• Created a series of SOP's and engaged in training and coaching all stores on the new processes.• Consistent 96% in stock replenishment of core ranges.Key Responsibilities:• Inventory replenishment across core… Show more Implemented inventory centralisation, co-ordinated and maintained inventory management and replenishment across 30 retail stores.Key Achievements:• Developed and implemented the centralisation of inventory replenishment across all Best Friends retail sites.• Created a series of SOP's and engaged in training and coaching all stores on the new processes.• Consistent 96% in stock replenishment of core ranges.Key Responsibilities:• Inventory replenishment across core ranges;• Promotional inventory forecasting and allocation;• Planning and implementing ordering for key seasonal campaigns;• Ongoing store support. Show less -
Retail Stock AdministratorBest Friends Feb 2016 - Oct 2017Mornington, Victoria, Australia -
Retail AssistantBest Friends Mar 2013 - Jan 2016 -
Content Coordinator Of Lgbtiq Human Rights Summit 2014Un Youth Victoria Oct 2013 - May 2014This summit focused on LGBTIQ Rights in a local, national and international context. It offered 300 students a variety of workshops over 2 days. These workshops sought to educate the students about sexuality and gender diversity and the issues that face the LGBTIQ community. The summit was designed to engage and motivate the students to stand for equality. The summit cumulated in the drafting of an interactive and virtual resolution which was greater by the students through… Show more This summit focused on LGBTIQ Rights in a local, national and international context. It offered 300 students a variety of workshops over 2 days. These workshops sought to educate the students about sexuality and gender diversity and the issues that face the LGBTIQ community. The summit was designed to engage and motivate the students to stand for equality. The summit cumulated in the drafting of an interactive and virtual resolution which was greater by the students through Instagram, using the has tag #standforequality. Show less -
Tutor - Schools Access Monash ProgramMonash University Feb 2009 - Nov 2011 -
Boundary UmpireSouthern Umpires Association Feb 2003 - Apr 2007
Tia Wishart Education Details
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Honours -
Masters Of Social Work -
Business Administration And Management, General
Frequently Asked Questions about Tia Wishart
What company does Tia Wishart work for?
Tia Wishart works for Indepet Ltd
What is Tia Wishart's role at the current company?
Tia Wishart's current role is Operations Manager.
What schools did Tia Wishart attend?
Tia Wishart attended Monash University, University Of Melbourne, Rmit University.
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Tia Wishart
Belleville, On -
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