• Assist with registering guests upon arrival and check out guest upon departure• Run reports in correspondence to outstanding balances, pre-arrival guests information, and registered guests• Assist with training in customer service etiquette, accounting procedures, and hotel management software

• Create group block reservations and route funds to proper sales accounts• Resolve any accounting discrepancies for all departments• Design reader board, banquet door, and food signage for all events• Account for monthly sales revenue for events and group blocks

• Created leisure, corporate, and group reservations• Assisted with registering guests upon arrival and checked out guest upon departure• Ran reports in correspondence to outstanding balances, pre-arrival guests information, and registered guests• Assisted with guests’ inquiries with various departments within the hotel and local area

· Obtained current tax information and tax assessment for real estate properties· Entered recording numbers of executed legal documents received from the Courtsand scanned them into the designated data systems· Created data entry forms for each file to be reviewed by an attorney for accurateinformation for each case· Requested orders and updates from title insurance companies, and reviewed titlesfor accurate information of each prospective foreclosure

Investigate on the status of the borrowers' real estate property, military, and bankruptcy stateFormat legal documents in accordance to the court system proceduresFax title report requests to designated title companiesOrganize clients' documents and other information in folders in order for cases to be filed

Register guests in the hotel and check guests out of hotelDistribute faxes, packages, and mail to guest services and inform guest of receiptDirect guests to daily conventions within the hotel Run credit card authorization reports and transfer funds to group reservation accountsAssist guests' inquires and communicate the inquiries to the designated departments

Directed incoming calls to the proper sources Served as a reservationist in creating reservations for prospective guests Checked guests in and out of the hotel Assisted with guests' inquiries about the hotel and the local area's businessesRetrieved forms of payment and applied payments to proper accounts

Contacted, mailed postcards, and distributed posters to various organizations to promote theatre productions Served as an usher during theatre performances by distributing programs, collecting tickets, and assisting with audience members' inquiries

Booked cruise line reservations for clients Distributed tickets and information about cruise line packages to clientsAssisted clients' inquiries during departures and arrivalsMailed packages and letters to clients