Hi, I’m Tia—a results-driven leader with a passion for building high-performing teams, optimizing processes, and driving scalable solutions. From mentoring global teams to implementing innovative systems that streamline operations, I thrive at the intersection of strategy, collaboration, and execution. My expertise spans quote-to-cash transformations, SOX compliance, and cross-functional alignment, enabling me to turn complex challenges into actionable solutions that deliver measurable results.But beyond the metrics, I believe in the power of people. As a first-generation college graduate, a widowed mother, and a champion of resilience, I’ve learned that leadership isn’t just about managing tasks—it’s about inspiring others to grow, innovate, and achieve their best.Currently, I oversee $100M in monthly revenue as a Billing Manager at Fiserv, where I’ve led initiatives that unlocked millions in working capital, streamlined billing workflows, and empowered a global team of analysts. I’m also proud to be a Wellness Champion and advocate for equity and inclusion in the workplace.When I’m not fine-tuning processes or mentoring my team, you’ll find me diving into true crime podcasts, staying active in fitness challenges, or making memories with my son, Carter.Let’s connect—I’d love to discuss how my experience and passion for operational excellence can add value to your organization!
Listed skills include Leadership, Auditing, Conflict Management, Team Building, and 46 others.