Tia D. M.

Tia D. M. Email and Phone Number

Student at Ontario Tech University @ FedEx Express Canada
Tia D. M.'s Location
Greater Ottawa Metropolitan Area, Canada
About Tia D. M.

Experienced Entrepreneur with a demonstrated history of working in the Administrative and Customer Service Industry. Skilled in Photography, Event Planning, Customer Service, Microsoft Word, Microsoft Excel, and Strategic Planning. Strong entrepreneurship professional with a completed DCS in Protection, Security, and Investigation from Durham College. Working towards the completion of a Bachelor of Arts (B.A.) Psychology Major, with a Minor in Criminology and Justice from Ontario Tech University.

Tia D. M.'s Current Company Details
FedEx Express Canada

Fedex Express Canada

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Student at Ontario Tech University
Tia D. M. Work Experience Details
  • Fedex Express Canada
    Employee
    Fedex Express Canada Oct 2019 - Present
    Toronto, Ontario, Canada
    Customer-focused, with daily front-line facing interactions. Going above and beyond to meet customer satisfaction and erect the FedEx Purple Promise.
  • Uber
    Operations Specialist
    Uber Jun 2017 - Aug 2020
    Mississauga, Ontario, Canada
    Operation Specialists provide the best customer support through in-person interactions. Assisting in improving processes to optimize for a better customer experience and contribute to building the team and the organization for long-term success. Focus on improvement of customer experience by driving support and enablement practices. Supporting the team with policy updates and content development in case of gaps in the SOPs/ KB pages/ Saved Replies, while using basic SQL query skills, Google Gmail, Docs, Slides,, Calendar, Drive and Sheets, and Salesforce.
  • 1-800-Got-Junk?
    Operations Team Member
    1-800-Got-Junk? Aug 2019 - Oct 2019
    Toronto, Ontario, Canada
    A Canadian franchised residential and commercial junk removal company operating in the United States, Canada, and Australia. The company's business model consists of taking junk or trash haulage, and giving it a "clean" image through branding and marketing.
  • Be More Entertaining (B.M.E) Unlimited
    Company Owner
    Be More Entertaining (B.M.E) Unlimited Jan 2011 - Oct 2019
    Greater Toronto Area, Canada
    Owner, and Creator of Be More Entertaining (B.M.E) Unlimited. Streetwear that was designed, ordered, delivered, and created in the Greater Toronto Area.
  • T.T.S Media
    Company Owner
    T.T.S Media Apr 2010 - Oct 2019
    Greater Toronto Area, Canada
    T.T.S Media developed on-location photography and photo shoots – including concert/live performance photography as well as exclusive behind-the-scenes media.
  • Ups
    Operator
    Ups Nov 2018 - Jan 2019
    Mississauga, Ontario, Canada
    Physically demanding, customer service oriented, the completion of long work hours, attention to detail, fast response to unexpected situations, and communication. A customer-facing and demanding position.
  • Kitchen Stuff Plus Inc.
    Store Associate
    Kitchen Stuff Plus Inc. Jun 2006 - Dec 2006
    Pickering, Ontario, Canada
    Associates are an integral part of the store's team in the areas of customer service, sales, store maintenance, cash procedures, restocking, and safety. Associates are dedicated and committed to creating a welcoming and friendly atmosphere for customers. By optimizing sales and participating in achieving the goals of your store.
  • Solutions, Your Organized Living Store
    Store Associate
    Solutions, Your Organized Living Store Mar 2004 - Dec 2005
    Toronto, Ontario, Canada
    Store associates greet customers and provide them with a superior buying experience. Excellent communication with a knack for building relationships. With a keen eye for customer satisfaction, the store associates answer questions, handle complaints, and maintain a clean, well-organized sales floor.

Tia D. M. Education Details

Frequently Asked Questions about Tia D. M.

What company does Tia D. M. work for?

Tia D. M. works for Fedex Express Canada

What is Tia D. M.'s role at the current company?

Tia D. M.'s current role is Student at Ontario Tech University.

What schools did Tia D. M. attend?

Tia D. M. attended Ontario Tech University, Ontario Tech University, Durham College.

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