Experienced Entrepreneur with a demonstrated history of working in the Administrative and Customer Service Industry. Skilled in Photography, Event Planning, Customer Service, Microsoft Word, Microsoft Excel, and Strategic Planning. Strong entrepreneurship professional with a completed DCS in Protection, Security, and Investigation from Durham College. Working towards the completion of a Bachelor of Arts (B.A.) Psychology Major, with a Minor in Criminology and Justice from Ontario Tech University.
-
EmployeeFedex Express Canada Oct 2019 - PresentToronto, Ontario, CanadaCustomer-focused, with daily front-line facing interactions. Going above and beyond to meet customer satisfaction and erect the FedEx Purple Promise. -
Operations SpecialistUber Jun 2017 - Aug 2020Mississauga, Ontario, CanadaOperation Specialists provide the best customer support through in-person interactions. Assisting in improving processes to optimize for a better customer experience and contribute to building the team and the organization for long-term success. Focus on improvement of customer experience by driving support and enablement practices. Supporting the team with policy updates and content development in case of gaps in the SOPs/ KB pages/ Saved Replies, while using basic SQL query skills, Google Gmail, Docs, Slides,, Calendar, Drive and Sheets, and Salesforce. -
Operations Team Member1-800-Got-Junk? Aug 2019 - Oct 2019Toronto, Ontario, CanadaA Canadian franchised residential and commercial junk removal company operating in the United States, Canada, and Australia. The company's business model consists of taking junk or trash haulage, and giving it a "clean" image through branding and marketing. -
Company OwnerBe More Entertaining (B.M.E) Unlimited Jan 2011 - Oct 2019Greater Toronto Area, CanadaOwner, and Creator of Be More Entertaining (B.M.E) Unlimited. Streetwear that was designed, ordered, delivered, and created in the Greater Toronto Area.
-
Company OwnerT.T.S Media Apr 2010 - Oct 2019Greater Toronto Area, CanadaT.T.S Media developed on-location photography and photo shoots – including concert/live performance photography as well as exclusive behind-the-scenes media.
-
OperatorUps Nov 2018 - Jan 2019Mississauga, Ontario, CanadaPhysically demanding, customer service oriented, the completion of long work hours, attention to detail, fast response to unexpected situations, and communication. A customer-facing and demanding position. -
Store AssociateKitchen Stuff Plus Inc. Jun 2006 - Dec 2006Pickering, Ontario, CanadaAssociates are an integral part of the store's team in the areas of customer service, sales, store maintenance, cash procedures, restocking, and safety. Associates are dedicated and committed to creating a welcoming and friendly atmosphere for customers. By optimizing sales and participating in achieving the goals of your store. -
Store AssociateSolutions, Your Organized Living Store Mar 2004 - Dec 2005Toronto, Ontario, CanadaStore associates greet customers and provide them with a superior buying experience. Excellent communication with a knack for building relationships. With a keen eye for customer satisfaction, the store associates answer questions, handle complaints, and maintain a clean, well-organized sales floor.
Tia D. M. Education Details
-
Psychology/Minor In Criminology And Justice -
Forensic Psychology -
Criminal Justice/Law Enforcement Administration
Frequently Asked Questions about Tia D. M.
What company does Tia D. M. work for?
Tia D. M. works for Fedex Express Canada
What is Tia D. M.'s role at the current company?
Tia D. M.'s current role is Student at Ontario Tech University.
What schools did Tia D. M. attend?
Tia D. M. attended Ontario Tech University, Ontario Tech University, Durham College.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial