• Coordination of social services and projects;• Team management;• Collaborative and efficient organisational culture;• Advice and support to the Board;• Strategic support;• Administrative, human resources and financial supervision;• Legal compliance;• Internal control;• Continuous improvement;• Strategic planning;• Performance reporting;• Problem solving;• Customer and employee satisfaction;• Focus on quality.

• Management of rotating shifts• Implementation of the time bank system• Performance evaluation: Tools and strategies• UFCD 1122 (CNQ) - Quality Concepts and Standards• UFCD 5167 (CNQ) - Quality Improvement• UFCD 9635 (CNQ) - Child and Adolescent Development• UFCD 7844 (CNQ) - Team Leadership

• Specialisation course in Management of Social Organisations• Specialisation course in socio-educational intervention with children and adolescents at risk• UFCD 9183 (CNQ) - Child development from 0 to 3 years - Introduction• UFCD 9636 (CNQ) - Safety and prevention of accidents with children and adolescents• UFCD 9650 (CNQ) - Interaction and daily routines with children and young people with special educational needs

Mediation is an effective alternative for resolving family conflicts such as separation and divorce. It enables mutual agreements to be reached about parental responsibilities and living arrangements, ensuring that both parents continue to be involved in their children's lives after separation.[Mediador inscrito na lista de Mediadores de Conflitos prevista na alínea e) do n.º 1 do artigo 9.º da Lei n.º 29/2013, de 19 de abril, regulamentada pela Portaria n.º 344/2013, de 27 de Novembro]

• Human Resources Management;• Support to the Board;• Strategic Planning and Management;• Organisational design and development;• Performance evaluation;• Project Management;• Recruitment and selection;• Training management;• Problem solving and promoting customer and employee satisfaction;• Incentivising employee productivity;• Volunteer management and corporate responsibility;• Internship supervision;• Communication and external relations;•… Show more • Human Resources Management;• Support to the Board;• Strategic Planning and Management;• Organisational design and development;• Performance evaluation;• Project Management;• Recruitment and selection;• Training management;• Problem solving and promoting customer and employee satisfaction;• Incentivising employee productivity;• Volunteer management and corporate responsibility;• Internship supervision;• Communication and external relations;• Redefining the business model, with in-depth restructuring and reorganisation to meet the needs of the organisation;• Implementation and development of the entire administrative and HR-related back office, as well as all HR legal issues;• Management of several projects funded by public and private sources;• Responsible for the internal coordination of all legal matters (labour, public), including interaction with lawyers and external bodies;• Management of the corporate image and brand, including specific issues related to the brand changes in 2014, 2018 and 2020;• Managing the company's local communications, both internal and external (communications, brand, image, marketing, merchandising and public relations). Show less

• Human Resources Management• Performance Appraisal• Recruitment and Selection• Volunteer management• Process and customer service management• Maintaining customer satisfaction

• Specialisation Course in Management of Social Organisations• Specialisation course in socio-educational intervention with children and adolescents at risk• Management of residential structures for the elderly (ERPI's)• Comprehensive Assessment of the Elderly and Preparation of the Individual Plan

Clinical Cases in Children, Adolescents and Adults

• Human Resources Management• Performance Appraisal• Recruitment and Selection• Volunteer management• Process and customer service management• Maintaining customer satisfaction

Clinical Cases in Children, Adolescents and Adults

Clinical Cases in Children, Adolescents and Adults