A digital bank that partners with JPMorgan Chase and serves over 20 million customers. It offers financial services, including current accounts, credit cards, and investments, to individuals and businesses.As the UX Coordinator, my key responsibilities include: - Recruiting new talent for the UX team and seeking innovative profiles that align with the C6 Bank culture;- Implement continuous feedback and feedforwards and create Personal Development Plans tailored to boost the professional growth of each person;- Co-responsible for implementing a digital accessibility strategy in the app and web banking, ensuring an inclusive experience for everyone;- Validate and co-create digital experiences in partnership with different areas of the bank, prioritizing people's needs and ensuring effective solutions.Deliveries I led, along with the team:- Created essential products, such as billing and multiple access management, which increased the acquisition of corporate clients; - Led Loan, renegotiation, and Overdraft products, expanding the credit portfolio with a focus on user experience; - Enhanced web banking for PJ clients, boosting active users with a more intuitive experience; - Developed the C6 Pay machine and Payment Link, which increased transactions and sales for clients; - Introduced vehicle-backed financing to expand the financing portfolio and attract more vendors and customers.

This educational institution offers online courses, postgraduate programs, and specialization programs. It was founded in partnership with the University of Hertfordshire and is recognized as one of the 100 most promising edtechs in Latin America.- Taught 2 classes and over 30 students about UX metrics and KPIs.

Brazil's largest technology company and a recognized leader in enterprise systems and platforms, offers comprehensive technology to support client operations' growth, productivity, efficiency, and profitability.- Conducted Design Thinking workshops for over 500 people, resulting in the creation of more than 50 methodology multipliers within and outside the company; - Led important projects for the company using Design Thinking to create products based on Human-Centered Design; - Co-directed more than 20 designers in different branches of TOTVS in the development of innovative products.

Brazil's largest technology company and a recognized leader in enterprise systems and platforms, offers comprehensive technology to support client operations' growth, productivity, efficiency, and profitability.- Led the UI team in delivering TOTVS's first style guide, which later became Animalia Design System (https://doc.animaliads.io/);- Contributed to the growth and adoption of the design culture within the company by delivering more than 10 projects;- Worked on three external projects, adding value to TOTVS's Consulting branch.

Considered one of the best technology institutions in Latin America, focusing on transforming society through technology and being a reference in the areas of IT, Management, and Design.- Assisted over 30 students in achieving a theoretical and practical understanding of interaction patterns and art direction; - Mentored 2 students for job placements and promotions in their respective companies during the course.

One of the first and most comprehensive national digital agencies, part of WPP, the world's largest communications services company.