Seasoned IT professional with over 7 years of experience in user support and IT operations. Currently serving as an IT Analyst Operations at Philip Morris International through Start55, leveraging SQL, Azure, and Active Directory for operational efficiency.My journey includes roles at Stefanini Brasil, Bling, and other reputable firms, where I honed skills in Microsoft Azure, customer support, and technologies such as Postman API and Web Services API.In my final year pursuing a bachelor's degree in Software Engineering at Estácio, I'm solidifying my knowledge in Python, SQL, API, and JavaScript.I'm always on the lookout for fresh challenges that foster professional growth. Particularly interested in areas like data analysis and artificial intelligence.