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As a solutions-driven technical professional with a strong business acumen, I have demonstrated expertise in engineering support, developer advocacy, and process optimization. I excel in people management with a keen ability to communicate complex technical and business matters and achieve buy-in from key stakeholders and technical teams worldwide. Throughout my career, I have led and guided diverse technical and engineering teams to achieve business goals by implementing development best practices and patterns, driving technology innovation, and motivating employees to succeed. I have also developed and delivered customer education, training, and workshops for Microsoft and Amazon Web Services to drive user engagement and increase understanding of available tools, platforms, and services. My career experience is supported by an extensive technical background with knowledge of DevOps software, tools, and methodologies and programming and web languages, including C#, Go, JavaScript, TypeScript, React.
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Engineering ManagerPagerdutyLisbon, Pt -
Head Of Developer RelationsRely.Io Sep 2024 - PresentLisbon, Pt -
Senior Developer AdvocatePagerduty Jun 2023 - Aug 2024San Francisco, Ca, Us -
Head Of Cloud And Platforms - ResearchMusic Tribe Mar 2022 - Jun 2023Dubai, Dubai, AeIn my current position, I lead eight staff divided across two Cloud and Platform teams with responsibility for building and operating Music Tribe Cloud. My main objective is supporting music creators world-wide utilizing Music Tribe Cloud Platform for cloud-connected devices and applications. To accomplish this, I utilize Microsoft Azure, Azure Kubernetes Services, Azure CosmosDB, Redis, Azure DevOps, Terraform, Grafana, Prometheus, Traefik, Go, and React for cloud platform support and development. I serve as an open-source contributor for Traefik middleware and JWT validation on Azure DB B2C. Several of my key achievements and contributions include:• Improved cloud development velocity by over 200% through the optimisation of agile processes and removal of low-value tasks and meetings.• Increased cloud platform's customer base by 150% following the acquisition of new integrations; doubled the number of new integrations with the cloud platform and reduced the time to market in 6 months.• Established a community of practice around development best practices and patterns, leading to the success and motivation of employees across Music Tribe brands.• Introduced a Music Tribe Pass unified identify platform for all Music Tribe Customers for use across brands; built platform on top of Azure AD B2C and integrated with Microsoft Dynamics 365).• Produced a customer reference for Azure CosmosDB 2023 Conference's Keynote. -
Specialist Solution ArchitectAmazon Web Services (Aws) Feb 2020 - Mar 2022Seattle, Wa, UsAs a Solutions Architect, I supported customers in App Modernization in the EMEA region and provided innovation workshops. It was my responsibility to onboard customers at scale and identify common scenarios. I performed as an open-source contributor for GitHub AWS Samples with code samples and Serverless Patterns to serverlessland.com.Led 20+ AWS customer-facing innovation workshops on journey from monolith to micro-services, journey to event-driven architectures, and event storming sessions, significantly increasing AWS cloud consumption. Several of my key achievements and contributions include:• Hosted 'Talk DEV to Me' on AWS's official Twitch channel at twitch.tv/aws, bringing in 200+ new channel subscribers.• Maintained and contributed to Lambda PowerTools for .NET, helping hundreds of developers build and run their applications on AWS.• Provided solutions and architect-level support for AWS Lambda, Amazon EventBridge, Amazon DynamoDB, Amazon QLDB, Amazon API Gateway, Amazon S3, Amazon SNS, Amazon SQS, AWS AppSync, AWS Amplify, Amazon Cloud Formation, Amazon CloudWatch, and Amazon X-Ray. -
Senior Azure Fasttrack EngineerMicrosoft Oct 2017 - Feb 2020Redmond, Washington, UsDuring this time I reported to Azure Engineering (US) for the EMEA Region and supported customers in App Modernization. I onboarded customers at scale through the identification of common scenarios, directly contributing to docs.microsoft.com or in GitHub based on selected approach. Several of my key achievements and contributions include:• Influenced customers in more than 15 countries as a member of the Azure Engineering Team and co-led 200+ workshops, increasing Azure revenue by $250M+; contributed to a world class level score of 97 on Net Promoter Score.• Co-founded Azure Wednesdays Portugal monthly meetup for employee collaboration.• Advised and supported customers on Service Fabric, Kubernetes, Docker Containers, Azure DevOps, Xamarin, .Net Core, Azure API Management, Azure Functions, and Azure Logic Apps. -
Senior Premier Field EngineerMicrosoft Jan 2017 - Oct 2017Redmond, Washington, UsWhile working for Microsoft, Western Europe, I led field engineering, application support, and cloud development. I provided training for customer development teams. Additionally, I served as the Western Europe Microsoft Azure PAAS TechLead for Portugal and the EMEA TechLead for Cross-Platform and Universal Apps (Modern Apps). I also performed troubleshooting and debugging of apps. Several of my key achievements and contributions include:• Trained customer development teams on Windows Store Apps, Windows Phone Apps Development Workshop, Microsoft Azure IAAS and PAAS, ASP.NET, and Xamarin.• Utilized Microsoft Azure, IIS, MVC, Web API, .NET Applications, Unity 3D, Team Foundation Server, Visual Studio Team Services, Docker Containers, Azure Container Services, and Kubernetes. -
Premier Field EngineerMicrosoft Sep 2013 - Jan 2017Redmond, Washington, Us -
Partner Technical ConsultantMicrosoft Jul 2011 - Sep 2013Redmond, Washington, UsA Partner Technical Consultant gives Technical support to Microsoft Partners in Pre-sales and Advisory scenarios. -
Technical Solution ProfessionalMicrosoft Oct 2010 - Jul 2011Redmond, Washington, UsServer Management and Virtualization -
TraineeMicrosoft Jan 2010 - Sep 2010Redmond, Washington, UsTechnical Evangelist -
ResearcherHultig Dec 2007 - Sep 2010HULTIG is the Centre for Human Language Technology andBioinformatics
Tiago Barbosa Skills
Tiago Barbosa Education Details
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Universidade Da Beira InteriorComputation & Intelligent Systems -
Universidade Da Beira InteriorComputer Engineering
Frequently Asked Questions about Tiago Barbosa
What company does Tiago Barbosa work for?
Tiago Barbosa works for Pagerduty
What is Tiago Barbosa's role at the current company?
Tiago Barbosa's current role is Engineering Manager.
What is Tiago Barbosa's email address?
Tiago Barbosa's email address is tb****@****ail.com
What is Tiago Barbosa's direct phone number?
Tiago Barbosa's direct phone number is (800) 867*****
What schools did Tiago Barbosa attend?
Tiago Barbosa attended Universidade Da Beira Interior, Universidade Da Beira Interior.
What are some of Tiago Barbosa's interests?
Tiago Barbosa has interest in Technology, Human Interation, Artificial Inteligence, Computer Games.
What skills is Tiago Barbosa known for?
Tiago Barbosa has skills like C#, Visual Studio, Windows Azure, Silverlight, .net, Cloud Computing, Software Development, Software Engineering, Windows Phone, Iis, Xaml, Html.
Who are Tiago Barbosa's colleagues?
Tiago Barbosa's colleagues are Arturo Suarez Martin, Leticia Goncalves, Jennifer Taylor, Msf, Christopher Micacchi, Dylan Gray, Caylynn Smith, Dan Weintraub.
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