Tiago De Figueiredo Email & Phone Number

With over 8 years of experience in operations, sales, and IT, I am a versatile and results-oriented leader who thrives in fast-paced and dynamic environments. 7Flower, an online e-commerce platform, is where I currently apply my skills and expertise as the Director of Operations, overseeing all aspects of the business and ensuring smooth and efficient operations.My mission is to deliver exceptional customer and partner experience, while driving profitable growth and scalability for the company. To achieve this, I leverage my credentials in ITIL, sales, and e-commerce, as well as my competencies in process improvement, CRM, analytics, and strategic planning. I have successfully implemented operational processes and tools to monitor and improve key performance indicators, and collaborated with cross-functional teams to facilitate sales enablement and customer engagement initiatives. I am also passionate about learning and growing, and I constantly seek opportunities to expand my knowledge and network in the industry.

Listed skills include Customer Support, Technical Support, Microsoft Windows, Basic Hardware Support, and 24 others.