Senior Key Account Manager
Current- Responsible for all major accounts - Manage and develop strong relationships with customers, focus in customer satisfaction, considering their needs, concerns, and objectives; - Act as business analyst and advise partners in matters of decisions on CRM, Bi, SFE;- Development of New Business opportunities both in new clients as in established accounts – Successfully leverage of the turnover;- Co-Definition of market approach’s and commercial strategies aiming to develop new… Show more - Responsible for all major accounts - Manage and develop strong relationships with customers, focus in customer satisfaction, considering their needs, concerns, and objectives; - Act as business analyst and advise partners in matters of decisions on CRM, Bi, SFE;- Development of New Business opportunities both in new clients as in established accounts – Successfully leverage of the turnover;- Co-Definition of market approach’s and commercial strategies aiming to develop new businesses opportunities;- Coordination of ongoing projects, assuming all activities related to project delivery and customer's growth;- Collaboration with International Teams – EUROPE and LATAM. Show less
