Tiago Faria Email and Phone Number

As a coach and mentor, we will partner to create a safe space that allows you to explore, experiment, and learn, maximizing the potential you already possess. You will increase your self-awareness and cultivate essential skills that empower you to navigate challenges by tapping into previously unexplored sources of imagination and productivity, paving the way for lasting success.Trust, professionalism, collaboration, empathy, and humor are the cornerstones of my ICF-certified approach and they will be put at the service of your growth towards your goals.

As a dynamic Director of Product Management, I had the privilege of overseeing a cross-functional team of 38 talented individuals, collectively shaping the vision and execution of our platform. My leadership spanned several critical teams:1. Strategy & Discovery Team:Orchestrated the development of our overarching platform strategy, impacting over 1000 team members.Managed crucial artifacts and routines that bridged the gap between strategy creation and execution. These included our annual roadshow, quarterly business review sessions, and CFO Binders.2. User Research Team:Championed customer-centricity through a dedicated team focused on voicing the needs and desires of our users. Utilized data-driven insights to influence the prioritization and direction of our platform, ensuring we consistently delivered value.3. ResearchOps Team:Drove efficiency and scalability across our areas through meticulous operationalization of key routines.Enabled our teams to work seamlessly and effectively, maximizing our impact on the market.4. Product Marketing:Oversaw all communications efforts, ensuring alignment with our strategic narrative.Generated essential artifacts that empowered us to effectively communicate our message, fostering scalability and increasing our impact.5. Product Design:Ensured an exceptional user experience through meticulous journey mapping and the delivery of innovative designs that drove us towards our goals.Collaborated closely with our development teams to turn concepts into reality.Collectively, my role as Director of Product Management is pivotal in harmonizing these diverse functions, guiding them towards a common goal, and ensuring our platform's growth and success. My strategic leadership and commitment to cross-functional collaboration have been instrumental in achieving these objectives.

Established and led a high-performing team tasked with creating and overseeing the effective implementation of our global platform strategy, significantly enhancing its overall impact and value delivery

Headed a team in developing and implementing dynamic pricing systems, alongside orchestrating the development of an intricate catalog and visibility management system, enabling the capabilities of our multi-tenant platform.

Oversaw critical pricing and catalog management initiatives, successfully implementing key components of our intricate pricing system at FF, including geopricing, rule setting, and duties & taxes. This strategic implementation unlocked pivotal brands, contributing significantly to FF's sustained high-growth trajectory. Additionally, I spearheaded the team responsible for conceptualizing the blueprint for our upcoming catalog management systems, shaping the direction of our future product evolutions.

Played a key role within the team leading the successful transition to a SaaS model. Effectively managed a team of 10 product managers responsible for overseeing the entire Farfetch back office, ensuring streamlined operations and optimized performance. Notably expanded the team to 10 members, fostering a dynamic and collaborative work environment conducive to enhanced productivity and growth

Played a pivotal role in successfully implementing regional pricing capabilities and advancing our omnichannel functionalities

Played an integral role in the development of various back-office modules at Farfetch, including order management, catalog management, finance, and pricing.

Effectively served as an account manager for 22 luxury boutiques in Europe specializing in the UK market.