Tiago Macedo Email and Phone Number
Sales Director/Sales ManagerBusiness Analyst / Business IntelligenceSalesforce Administrator / Salesforce Business Analyst / Salesforce Consulting
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Sales Team LeadBolt Jan 2024 - PresentPortugal -
Head Of SalesLaskasas Aug 2023 - Jan 2024Maia, Porto, PortugalStrategic Leadership and Performance Enhancement• Develop and implement the company’s export sales strategy.• Conducted in-depth market research to identify lucrative international markets.• Lead, motivate, train, and manage a team of 20 sales professionals.Data-Driven Decision-Making and Process Optimization:• Utilized data analysis for precise forecasting and decision-making.• Identified and resolved process bottlenecks, enhancing overall productivity.• Analyzed sales data and feedback for data-driven decisions and customer satisfaction. -
Salesforce AdministratorLaskasas Aug 2022 - Jan 2024Maia, Porto, PortugalTailored Salesforce Optimization• Developed & and implemented tailored Salesforce workspace.• Achieved 50% faster customer response time, boosted satisfaction.Effective License Management• Managed 27 licenses for seamless user access.• Optimized license allocation for efficiency.Process Streamlining and Customization• Customized workflows, objects, and automation.• Improved operational efficiency across functions.Data Integrity• Ensured accurate data across clouds and modules.• Maintained data integrity and reliability. -
Manager Of SalesLaskasas Aug 2022 - Jul 2023Maia, Porto, PortugalProcess Enhancement and Sales Growth• Implemented a new sales process, boosting performance by 200%.• Achieved 10% higher monthly sales per market.• Secured record-breaking 1€ Million sales in a month.Team Empowerment and Global Networking• Mentored sales team, elevating product knowledge and negotiation skills.• Cultivated vital relationships with global clients and partners.Strategic Data Utilization• Used data insights for forecasting, process optimization, and decisions.• Collaborated across teams, eliminating bottlenecks and enhancing productivity.Customer-Centric Strategy• Analyzed feedback and market trends to tailor the lead journey.• Enhanced services based on data, driving satisfaction and retention. -
Project ManagerJetclass Group Feb 2022 - Jul 2022Valongo, Porto, PortugalProject Planning and Coordination• Developed detailed project plans, coordinating tasks, managing timelines, and efficiently allocating resources, ensuring seamless execution and delivery of projects within established parameters.Budget Management and Cost Control• Track record of effectively managing project budgets, overseeing expenses, and implementing cost-saving strategies.Stakeholder Management and Relationship Building:• Strong proficiency in stakeholder engagement, including clients, vendors, and internal teams. Proven track record of building and maintaining positive relationships to enhance project collaboration and overall satisfaction. -
Us Market Manager And Pipedrive AdministratorJetclass Group Jul 2021 - Feb 2022Valongo, Porto, PortugalStrategic US Market Entry• Developed a cohesive US marketing plan.• Boosted brand recognition, lead generation, and customer acquisition.• Achieved historic €100k revenue milestone.Lead Generation Excellence• Implemented strategy for a 300% surge in qualified leads.• Drove highest-ever 5% conversion rate achievement.Data-Driven Sales Enhancement• Utilized insights for refined sales and optimized campaigns.• Elevated sales team performance using data analysis. -
Head Of SalesCovet House Jul 2018 - Jul 2021Porto, PortugalTeam Expansion and Growth• Led sales team growth: 2 to 20+ members.• Fueled 300% brand recognition and business expansion.Rapid Increase in Revenue• Elevated sales from 1€ million to 7€ million in 3.5 years.• Achieved remarkable revenue increase.Global Account Leadership• Managed Asia, EMEA, and US Markets as Account Executive.• Generated 2€ million in sales, fostering loyalty and repeat business. -
Salesforce AdministratorCovet House Jun 2018 - Jul 2021Porto, PortugalStrategic Salesforce Management• Led Salesforce management, leveraging data analysis.• Enhanced decision-making and platform functionality.Organizational Customization Integration• Integrated customization project for improved usability.• Aligned platform with organizational and team requirements.User-Centric Training and Improvement• Provided tailored user training for seamless adoption.• Constantly improved platform functionality.Performance Optimization• Addressed issues, and bugs, and maintained high performance. -
Senior Sales Account ExecutiveCovet House Apr 2018 - Dec 2019Porto, Portugal• Worked as an Account Executive for the Asia, EMEA, and US Markets, nurturing strong client relationships, and contributing to increased customer loyalty and repeat business, generating more than 2€ million in sales. -
Store ManagerGrupo Brodheim Oct 2016 - Apr 2018Porto, Portugal• Advanced to the role of Store Manager at Timberland, leading by example and consistently achieving set goals through the implementation of strategic sales strategies.• Executed training programs that enhanced team performance, ensuring consistent delivery of high-quality customer experiences.• Provided effective coaching, mentoring, and feedback, fostering individual growth and contributing to the overall success of the team.• Led the team to achieve a significant milestone: setting a record for the highest sales in a single day and month across the entire group.• Drove customer engagement initiatives, resulting in increased brand loyalty and significantly higher revenue generation. -
SalesmanGrupo Brodheim Oct 2014 - Oct 2016Porto, Portugal• Excelled as a salesman at a prominent Timberland store, consistently surpassing set goals and achieving exceptional KPIs.• Demonstrated a deep commitment to delivering a premium sales service, fostering strong client relationships, and earning their loyalty.• Leveraged outstanding communication skills to engage customers effectively, providing personalized recommendations and addressing inquiries.• Exemplified a passion for delivering unparalleled customer experiences, leading to consistently positive feedback and customer satisfaction. -
Marteking AssociateJornadas De Marketing Iscap Oct 2013 - Oct 2014Porto, PortugalDeveloped the strategy and plan for this year event, showing the brand in a positive light to help increase brand awareness to accomplish a successful event. -
SalesmanSacoor Brothers Sep 2011 - Nov 2012Porto E Região, Portugal -
Sales AttendantGrupo Ibersol Jul 2009 - Jan 2011
Tiago Macedo Skills
Tiago Macedo Education Details
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Escola Secundária De Rio TintoSocioeconomic Sciences
Frequently Asked Questions about Tiago Macedo
What company does Tiago Macedo work for?
Tiago Macedo works for Bolt
What is Tiago Macedo's role at the current company?
Tiago Macedo's current role is Sales Team Lead | Head of Sales | Business Analyst | Salesforce Admin.
What schools did Tiago Macedo attend?
Tiago Macedo attended Instituto Superior De Contabilidade E Administração Do Porto, Escola Secundária De Rio Tinto.
What skills is Tiago Macedo known for?
Tiago Macedo has skills like Marketing Communications, Empreendedorismo, Trabalho Em Equipe, Marketing Strategy, Social Media, Event Management, Marketing Social, Management, Business Strategy, Microsoft Office, Microsoft Excel, English.
Who are Tiago Macedo's colleagues?
Tiago Macedo's colleagues are Sisonke Justice Majarana, Abidemi Adenuga, Nomeda Maldutytė, Robert Arno, Cyril Makama, Janis Lietavietis, Andrey Krivoy.
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