Spearheaded the design, development, and maintenance of sophisticated web applications, showcasing mastery in both front-end and back-end technologies. • Experience in Php, JavaScript, Node.js, Python, HTML, CSS • Knowledge of SQL and NoSQL data stores particularly MongoDB and Elastic search • Experience with API's Integration (REST and SOAP) • Experience working in the Agile methodology • Provided leadership within agile teams, driving excellence across the software development lifecycle. •… Show more Spearheaded the design, development, and maintenance of sophisticated web applications, showcasing mastery in both front-end and back-end technologies. • Experience in Php, JavaScript, Node.js, Python, HTML, CSS • Knowledge of SQL and NoSQL data stores particularly MongoDB and Elastic search • Experience with API's Integration (REST and SOAP) • Experience working in the Agile methodology • Provided leadership within agile teams, driving excellence across the software development lifecycle. • Mentored and guided junior developers, fostering a collaborative and growth-oriented environment. • Certificates completed: DASA DevOps: Fundamentals Show less

Developing, designing, configuring and rollout of new application modules, workflows and catalog requests;• Administering a ServiceNow instance including managing the overall security of the platform, configuringService Level Agreements (SLAs), developing workflows, business rules, UI pages, UI actions, UI policies,ACLs, catalog items and updates of all other existing solutions requiring revisions;• Responsibility for setup of integrations, activation and maintenance of… Show more Developing, designing, configuring and rollout of new application modules, workflows and catalog requests;• Administering a ServiceNow instance including managing the overall security of the platform, configuringService Level Agreements (SLAs), developing workflows, business rules, UI pages, UI actions, UI policies,ACLs, catalog items and updates of all other existing solutions requiring revisions;• Responsibility for setup of integrations, activation and maintenance of plugins;• Developing Self Service Portals;• Performing system and integration testing;• Building and designing reports, gauges and homepages;• Manage data with tables, the configuration management database (CMDB), import sets and update sets;• Work in the complete ITSM process (Incidents, Problems, Changes, Launches, etc.)• I have integrated ServiceNow with other 3rd party• Work directly with end users to resolve support issues.• Certificates completed: ServiceNow Event Management Training, ServiceNow System AdministrationTraining, ServiceNow Scripting Training, ITIL Foundation Certificate in IT Service Management Show less

Modeling and Automation Application Portfolio Management processes• Application Performance Management• Application performance and availability monitoring of .Net, Sharepoint, and webservice-based applications.• Implementation of Integrated Systems for application monitoring through Syslog, Webservices, Logfiles,Email, HTTP Requests, and databases.• Integrated systems examples:• Major market applications for network and infrastructure management.• Amazon Web… Show more Modeling and Automation Application Portfolio Management processes• Application Performance Management• Application performance and availability monitoring of .Net, Sharepoint, and webservice-based applications.• Implementation of Integrated Systems for application monitoring through Syslog, Webservices, Logfiles,Email, HTTP Requests, and databases.• Integrated systems examples:• Major market applications for network and infrastructure management.• Amazon Web Services (AWS) - AmazonCloudWatch• Outsystems• Google Analytics and Google Analytics Real Time• Oracle Enterprise Manager.• In-house software. Show less

The main scope of the internship was to identify, select, and integrate various data sources with the servicedesk to enable up-to-date and value-added information in the day-to-day operations of all teams, with a particular focus on support teams; • Management of the lifecycle of the organization's Configuration Items.