Tiago Bueno

Tiago Bueno Email and Phone Number

Customer Success Manager at IBM @ IBM
new york, new york, united states
Tiago Bueno's Location
São Paulo, São Paulo, Brazil, Brazil
Tiago Bueno's Contact Details
About Tiago Bueno

A broker. Between marketing and IT.With my marketing background and after working for in several different marketing areas of an IT company, on December 2014 I moved into a different role that puts these two worlds together: I'm responsible for developing IBM's public cloud business among partners.Why a broker? Thanks to my friend Alessandro Zonin, who thought me a lot about network science, I learned that a person who connects different networks and translates both groups' languages so they can better understand each other, plays a pretty valuable role... even more relevant than the one played by a person who has more connections within a network (which goes a little bit against the importance we normally give to people who belong to broad networks, right?).(those concepts are much better explained in this article: http://bit.ly/brokernetwork)And, honestly, ever since I was a child in school, I was always friends with everyone, but at the same time never felt I belonged to one or other group... so this broker role actually ended up fitting me pretty well and I continue to exercise it now as a Business Partner relationship manager.Because, as the author of the above article says: "Brokerage is more than a tactic. It is a way of life".

Tiago Bueno's Current Company Details
IBM

Ibm

View
Customer Success Manager at IBM
new york, new york, united states
Website:
ibm.com
Employees:
512090
Tiago Bueno Work Experience Details
  • Ibm
    Customer Success Manager
    Ibm Oct 2023 - Present
    São Paulo, Brasil
  • Ibm
    Leader For Public Cloud Partnerships
    Ibm Jan 2020 - Sep 2023
    São Paulo, Brasil
    Leading strategy and sales execution for the IBM Cloud business in Brazil through Business Partners.
  • Ibm
    Watson & Cloud Platform - Partner Management
    Ibm Feb 2017 - Jan 2020
    São Paulo E Região, Brasil
    Working with IBM's Watson and Cloud business partners to support and increase their business opportunities. Developing new partnerships and enabling partners on our solutions.
  • Ibm
    Cloud Services Business Development
    Ibm Dec 2014 - Jan 2017
    Responsible for developing sales and partnerships for IBM's cloud services solutions, specially SoftLayer, among digital marketing and gaming companies. I also promote the whole IBM portfolio dedicated to marketing solution providers.Since April 2016, I’m also working with industries such as education, pharma, retail, etc.
  • Ibm
    Latin America Channels Marketing
    Ibm Jan 2014 - Nov 2014
    São Paulo Area, Brazil
    Developing marketing strategies with IBM's Latin America IT Services Business Partners.- Creating joint marketing plans and programs with Partners and leveraging IBM initiatives to increase their market presence- Expand and create opportunities for Partners to increase their skills on IBM services offerings- Developing a market strategy to increase the number of IT Services Partners in the region
  • Ibm
    Social Strategist
    Ibm Apr 2013 - Dec 2013
    Milan Area, Italy
    - Implementing IBM Italy's Social Media strategy and supporting the creation of a dedicated team- Coordinating a comprehensive social analytics research project about the Italian Fashion industry, using techniques such as: Text and Sentiment Analysis, Social Network Analysis, Psychographic Analysis
  • Ibm
    Market Development Advisor
    Ibm Jan 2011 - Mar 2013
    Milan Area, Italy
    Responsible for analyzing the Italian IT Services and Business Analytics market and to act as an internal consultant for business leaders.Main tasks:- Working closely with business leaders to understand priorities and help frame the most critical business issues- Analyzing the market and work effectively with local teams to provide valuable and actionable insights to the marketing and sales team- Applying expertise, insight creation assets and market knowledge to articulate a well-informed point of view, and collaborate to align the right experts over each project
  • Ibm
    Demand Generation Program Manager
    Ibm Jan 2008 - Dec 2010
    Milan Area, Italy
    Planning and execution of marketing campaigns and initiatives to support IBM's business in the following areas: hardware & collaboration and application integration software and services.Main tasks:- Planning and Execution of integrated multimedia marketing programs and campaigns - Definition and implementation of marketing strategies and tactics in continuous exchange with global team - Responsible for customer experience internal study- External partners and agencies relationship- Budget management and allocation against established priorities
  • Ibm
    Project Manager
    Ibm Dec 2006 - Dec 2007
    Milan Area, Italy
    Responsible for coordinating a cross functional team to complete an internal reorganization project around IT services portfolio.Main tasks:- Providing a high quality project management and actively supporting local and international teams in addressing issues and in deploying decisions and actions- Establish and lead portfolio management activities in order to maximize the capacity to answer the market’s requests
  • Senac São Paulo
    Marketing Professor
    Senac São Paulo Sep 2018 - Present
    São Paulo E Região, Brasil
    Professor of Branding at the Digital Marketing and e-commerce post graduation course.
  • Destaque Business Research
    Market Analyst
    Destaque Business Research Jul 2002 - Jul 2004
    Porto Alegre Area, Brazil
    Coordination of quantitative and qualitative Marketing Research projects, such as: customer satisfaction, brand evaluation, focus groups, etc.Main tasks:- Strategic analysis and Marketing consulting- Marketing research project management- Training and leading researchers- Qualitative and quantitative analysis
  • Sicredi
    Operations
    Sicredi Jul 2000 - Jul 2002
    Porto Alegre Area, Brazil
    Internal support for affiliated companies around banking exchange proceduresMain tasks:- Contact with partners and other banks- Responsible for inter-bank transferences
  • Junior Achievement Do Rio Grande Do Sul
    Junior Consultant
    Junior Achievement Do Rio Grande Do Sul Dec 1999 - Feb 2000
    Porto Alegre Area, Brazil
    Diagnosis and implementation of consulting projects for small companiesMain tasks:- Market analysis to establish current benchmarking- Strategic and operational processes analysis- Creation of a strategic plan with related deliverables

Tiago Bueno Skills

Software Development Java Shell Scripting Sql Pl/sql Middleware Software Integration Service Oriented Architecture Itil System Administration Network Administration Unix Linux Eai Server Administration Market Research Strategy Marketing Strategy Digital Marketing Integrated Marketing Marketing Social Media Marketing Social Media Social Networking Management Cross Functional Team Leadership Marketing Communications Marketing Research Project Management Competitive Analysis Marketing Management Market Planning Marketing Digital Strategic Planning Team Leadership Product Marketing Online Advertising Community Management Online Marketing Leadership Analysis Crm Business Process Friendly Personality Desenvolvimento Empresarial Event Management Portfolio Management Budgets Business Development Program Management Project Planning Brand Management Negotiation Pesquisas De Mercado Budget Management Consulting Sympathy Planejamento De Mercado

Tiago Bueno Education Details

Frequently Asked Questions about Tiago Bueno

What company does Tiago Bueno work for?

Tiago Bueno works for Ibm

What is Tiago Bueno's role at the current company?

Tiago Bueno's current role is Customer Success Manager at IBM.

What is Tiago Bueno's email address?

Tiago Bueno's email address is hb****@****hoo.com

What is Tiago Bueno's direct phone number?

Tiago Bueno's direct phone number is +55119959*****

What schools did Tiago Bueno attend?

Tiago Bueno attended Université De Rennes I, Mastertech, Ibm, Universidade Federal Do Rio Grande Do Sul, University Of Central Florida.

What are some of Tiago Bueno's interests?

Tiago Bueno has interest in Children, Interaction Design, Economic Empowerment, Social Media, Marketing, Soccer, Travelling, Environment, Education, Civil Rights And Social Action.

What skills is Tiago Bueno known for?

Tiago Bueno has skills like Software Development, Java, Shell Scripting, Sql, Pl/sql, Middleware, Software Integration, Service Oriented Architecture, Itil, System Administration, Network Administration, Unix.

Who are Tiago Bueno's colleagues?

Tiago Bueno's colleagues are Hyderabad Coolguy, Kandhvelu Vachappa, Debpratim Panda, Muni Prasad, Luis De La Vega, Suresh Babu, Vinicius Errero.

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