Tiago Leal Email & Phone Number

Luanda Province, Angola

• Led the design, development, and maintenance of mission-critical software solutions for aviation and ground handling operations, improving system reliability and performance. • Architected and implemented custom software applications to streamline processes such as flight scheduling, crew management, and aircraft maintenance tracking. • Collaborated closely with cross-functional teams, including product managers, data analysts, and end-users, to define technical requirements and… Show more • Led the design, development, and maintenance of mission-critical software solutions for aviation and ground handling operations, improving system reliability and performance. • Architected and implemented custom software applications to streamline processes such as flight scheduling, crew management, and aircraft maintenance tracking. • Collaborated closely with cross-functional teams, including product managers, data analysts, and end-users, to define technical requirements and deliver user-centric solutions. • Spearheaded the adoption of modern development frameworks and best practices, resulting in reduced downtime, enhanced scalability, and faster release cycles. • Optimized backend systems, increasing processing efficiency, and contributed to the development of cloud-based solutions for enhanced accessibility and security. • Provided mentorship and technical leadership to a team of junior developers, fostering a collaborative and growth-oriented environment. • Ensured compliance with aviation industry standards and regulations in software development, contributing to the company's overall safety and operational goals. Show less

Lisbon, Portugal

Perform live monitoring of RAN equipment with Nokia, Huawei, Ericsson and Alcatel technologies through Vodafone ANOC UK.Assistance of teams with fault diagnosing and resolution across the vendors.- Radio Access Network Alarm Monitoring 2G/3G/4G/5G – Vodafone UK Project.- Escalation of major outages to the Management team, providing/requesting updates to ensure resolution to service is as quick as possible.- Responsible for a daily Cells Out Of Service check and… Show more Perform live monitoring of RAN equipment with Nokia, Huawei, Ericsson and Alcatel technologies through Vodafone ANOC UK.Assistance of teams with fault diagnosing and resolution across the vendors.- Radio Access Network Alarm Monitoring 2G/3G/4G/5G – Vodafone UK Project.- Escalation of major outages to the Management team, providing/requesting updates to ensure resolution to service is as quick as possible.- Responsible for a daily Cells Out Of Service check and resolution.- Responsible for escalations of priority issues within Vodafone UK and report build and network changes issues to RAN Operations Assurance- Network fault handling and troubleshooting.- Transmission related fault checking with Leased Lines 3rd Parties [British Telecom, MLL, Thus, C&W (VD-FIXED)].- Trouble Ticket Management using Remedy and escalation between FLM and 3rd Party Providers.- Technical support for Field Engineers- Ensure Network Performance and Service - KPI/SLAExperience with Netcool, Netact, M2000, ALU WNMS, OSS Ericsson, Netviewer, OMS Lucent, Tellabs, Remedy, Evenflow, Cramer.- Used tools: Cramer 8.0, Netact [NodeB manager/BTS manager/MML], Netcool, M2000, ALU WMS, Netviewer 10.0 and 10.2, Atlas, BT Eco, BT Plus, Remedy 7.5, Spring UI, Element Manager, Evenflow, Operation Intelligence) Show less

Lisbon, Portugal

Programming, Administration and Management of Production Planning andControl environments, using BMC's CONTROL-M tool and use ofJob Control Language – JCL and COBOL.Supervision and Control of jobs and batch;Systems Monitoring;Opening and controlling incidents via (ServiceNow).

Lisbon, Portugal

Computer Science And Management

It Systems Management And Programming