Tiago Uellendahl Lopes Email & Phone Number

São Paulo, Brasil

• Core Pix: Direct integration with DICT and SPI, and development of the necessary capabilities to support regulatory and business evolution.
• Core Open Finance: Payment initiation and provision of databases for use in risk, credit, investment models and other use cases.
• Receivables: Integration with CERC to ensure the registration of the card schedule and support credit operations.
• Payment Gateway (LATAM): Integration with acquirers, tokenization features, compliance with card brand rules, and routing rules for credit, debit, and voucher transactions.
• Cash (LATAM): Integration with suppliers to expand the network for withdrawals, deposits, and payments in cash or via internet banking of bank slips and equivalent means.

São Paulo, São Paulo

São Paulo

• Digital Onboarding: product backlog stories management and prioritization, interaction with stakeholders from other business areas, customer/user journey mapping and participation in ceremonies with Product Owners from.
• Revision of customer affiliation journey in self-service digital channels
• Revision of bank manager customer affiliation journey
• Affiliation partnerships integration through APIs (external channels)
• Customer journey adjustments to meet regulatory requirements
• Inclusion of new products and offerings in the affiliation journey

Barueri, São Paulo

• Definition of scope, functionalities, journey mapping and user experience of the corporate expense management platform, prepaid account and associated prepaid cards.
• Definition of scope and functionalities of new products aimed at payment to suppliers, payroll and slips issuance.
• Meetings with strategic clients to understand needs and provide inputs to the development team for better APIs construction and documentation.
• Meetings with business partners to identify potential business opportunities.
• Alignment with business executives and customer service teams to understand key customer pains.
• Benchmarking

São Paulo E Região, Brasil

• Business - Financial Products and Services (Customer Experience)
• Product owner: credit card receivables prepayment.
• Product owner: receivables agenda and merchants financial settlement.
• Product owner: lock-in Bank Domicile Services.
• Structuring of new financial products.
• Strategic planning, business requirements specification and meetings with multidisciplinary teams to comply with "Circular 3.765" (Central Bank of Brazil regulation).

São Paulo E Região, Brasil

• Treasury Desk - Financial Products - Focus on advancing receivables to merchants.
• Product strategic planning, pricing and market analysis.
• Cash flow impact analysis and forecast.
• Database analysis and management reports creation.
• System maintenance - direct contact with developers based in Knoxville.
• Active role in opening new projects and validating production releases.

São Paulo E Região, Brasil

• Implementation and training of specialized customer service team.
• Active role on system requirements ideation for product phase II.
• Active role on new product ideation and requirements.
• Project opening - to correct existing issues and to add new features to the receivables prepayment system.
• QA testing - system corrections and new functionalities, followed by production validation.
• Assistance to Large and Very Large clients.

São Paulo E Região, Brasil

• Active role on receivables prepayment system implementation.
• Customer service team training.
• Assistance to Small and Medium clients.

São Paulo E Região, Brasil

• Clipping: to keep the audio team informed with the most relevant information and news related to the elections.
• Assistance on: jingles creation, recording, production and post-production.
• To keep the structure of musical production organized, always in tune with the other sectors (video, art, journalism, coordination).
• Brainstorm meetings - new ads ideation.

Recife E Região, Brasil

• Federal Special Court
• Initial analysis of lawsuits filed, with proper verification of the existence of necessary conditions for its continuation.
• Referral of cases to the relevant sector (examination, hearing, judge, bookkeeping, etc.)
• Preparation of Certificates, Judgments and Decisions of extinction without resolution of the merits.
• General public and lawyers assistance.

Recife E Região, Brasil

• Federal Attorney General's Office:
• Initial analysis of lawsuits: possible appeals, matter and competence.
• Preparation of pleadings, as initial petitions, disputes, grievances, embargoes, appeals, etc.
• Drafting letters and memos intended for municipalities, foundations and other agencies represented by AGU.

Bootcamp, Digital Product Leadership

Design Thinking For Business Innovation (Intensive Course)

Formação Para Finanças De Empresas – Analista Financeiro, Finanças

Cba - Certificate In Business Administration, Administração De Empresas

Derecho

I've lived for 6 months in Valladolid, Spain, during an exchange program at Universidad de Valladolid and attended 'Derecho Internacional.

Bachelor Of Laws, Direito

Spanish, Intensive Course

English