Product Manager
CurrentResponsable for the Merchandising and Marketplace Tribes of the CX SaaS ecommerce platform.Modules under my management:- Cart and Checkout: a cart and checkout performatic user experience, considering different orders by different sellers, with a very clear comunication of different promotion discounts.- Customer: a module prepared to work with B2C and B2B business models and their particularities.- Payments: responsable for end-to-end process of payments, including payment splits and communication with different gateways and anti-fraud systems. - Pricing and Promotions: responsible for the remodeling – discovery, planning, design, validation and communication of this module. We created a new mechanism to offer different types of promotions that meet B2C and B2B business models, providing leverage in assortment sales, considering the possibility of partial discounts on quantities of the same product and cumulative rules between discounts. Communication work on these promotions and their cumulative aspects at the store front and in the integration of the order submitted for discounts with the ERPs. Different kinds of precification, including precifications related to customer clusters or not and related to payment methods or not.- Marketplace: development of rules to sincronize the offer segmentations between diferents customers and salespersons, considering customer clusters bades on their attibutes, like geographic localization, and identity documents.We are getting new clients and rolling out current clients, from an old monolitic platform to the new SaaS platform that we have developed since July 2021. It is avoiding a big time dispending with and money work of the teams in the set up and operational of the stores. Furthermore, this new platform provides more scalability facilities and a new user experience in mobile and desktop journeys. It´s a platform that supports B2B, B2C and B2E business models.
