Tiama Cole
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Tiama Cole Email & Phone Number

Customer Support Site Leader VP at Seacoast Bank at Seacoast Bank
Location: Daytona Beach, Florida, United States 4 work roles 3 schools
1 work email found @seacoastbank.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email t****@seacoastbank.com
LinkedIn Profile matched
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Current company
Seacoast Bank
Role
Customer Support Site Leader VP at Seacoast Bank
Location
Daytona Beach, Florida, United States
Company size
950 employees

Who is Tiama Cole? Overview

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Quick answer

Tiama Cole is listed as Customer Support Site Leader VP at Seacoast Bank at Seacoast Bank, a company with 950 employees, based in Daytona Beach, Florida, United States. AeroLeads shows a work email signal at seacoastbank.com and a matched LinkedIn profile for Tiama Cole.

Tiama Cole previously worked as Customer Support Center site leader VP at Seacoast Bank at Seacoast Bank and Customer Support Site Leader AVP at Seacoast Bank. Tiama Cole holds Bachelor Of Business Administration - Bba, Business Administration And Management, General from Keiser University.

Company email context

Email format at Seacoast Bank

This section adds company-level context without repeating Tiama Cole's masked contact details.

{first}.{last}@seacoastbank.com
89% confidence

AeroLeads found 1 current-domain work email signal for Tiama Cole. Compare company email patterns before reaching out.

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Profile bio

About Tiama Cole

Hello, my name is Tiama N. Cole. I am a driven, motivated leader with experience directing customer care operations including building and leading teams, recommending system enhancements, and developing and implementing programs making me an excellent candidate to advance goals for your organization. While others may take pride in meeting baseline expectations, my passion is for delivering exceptional results that go beyond expectations. I would love an opportunity to further discuss how my skills and proven strategies can help you achieve short and long-term goals. Please contact me at tiamacole@gmail.com! I look forward to hearing from you.

Listed skills include Leadership Development, Organizational Leadership, Project Development, Recruiting, and 45 others.

Current workplace

Tiama Cole's current company

Company context helps verify the profile and gives searchers a useful next step.

Seacoast Bank
Seacoast Bank
Customer Support Site Leader VP at Seacoast Bank
stuart, florida, united states
Website
seacoastbank.com
Employees
950
AeroLeads page
Company profile
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4 roles

Tiama Cole work experience

A career timeline built from the work history available for this profile.

Customer Support Center Site Leader Vp At Seacoast Bank

Current
Seacoast Bank

Lake Mary, Florida, United States

Apr 2023 - Present

Customer Support Site Leader Avp

Seacoast Bank

Lake Mary FL

Nov 2019 - Apr 2023

Customer Care Manager

Spectrum

Deland, Florida

  • Spearhead customer care operations with a team of up to 200+ Video Repair employees including customer experience, career development, employee relations, project management, and cross-functional collaboration.
  • Contributed to the companywide Escalation to Dispatch project by recommending auto-dialer implementation to prevent ticket coding by dispatchers without making customer contact reducing non-compliance from 50%+ to <10%.
  • Advanced organizational goals improving Average Handle Time, First Call Resolution, and Voice of the Customer maintaining a ranking in the top 3 of 10 Video Repair Call Centers in Quarter 1 of 2019.
  • Collaborated with the Human Resource organization and VP to structure and implement Return to Work conversations with front-line employees resulting in a sustainable decrease of unplanned absences to <6% and a top two.
  • Overcame objections from Engineers, Operations, and IT by gathering customer inquiries and concerns regarding the Video on Demand platform resulting in the deployment of a patch fix and an increase in product success.
  • Leveraged behavior-based coaching to identify and address drivers of AHT resulting in a reduction from 800 seconds to a consistent 430 seconds.
Feb 2013 - Aug 2019

Customer Care Supervisor

Spectrum

Deland, Florida

  • Led customer care team operations with up to 20 direct reports including quality assurance, performance management, observations, and hiring management.
  • Conducted hiring management activities such as recruiting, interviewing, and selection of 100+ top-talent candidates over three years and completed the onboarding process with system access and equipment setup.
  • Implemented behavior-based coaching to ensure client satisfaction and to maintain a 90%+ quality score.
  • Provided engaged, collaborative leadership to supervisors and leads by facilitating one-on-one coaching, developing performance plans, and recognizing outstanding performance.
Mar 2006 - Feb 2013
Team & coworkers

Colleagues at Seacoast Bank

Other employees you can reach at seacoastbank.com. View company contacts for 950 employees →

BB Bailey Barber Bailey Barber Colleague at Seacoast BankTampa, Florida, United States, United States View → EL Eden Lombardo Eden Lombardo Colleague at Seacoast BankWinter Park, Florida, United States, United States View → PM Patty Mcauley Patty Mcauley Colleague at Seacoast BankStuart, Florida, United States, United States View → VB Vicky Banker Vicky Banker Colleague at Seacoast BankUnited States, United States View → SF Sandra Fuentes Sandra Fuentes Colleague at Seacoast BankMiami, Florida, United States, United States View → MO Michelle Oleszek Michelle Oleszek Colleague at Seacoast BankJacksonville, Florida, United States, United States View → MG Mil G. Mil G. Colleague at Seacoast BankUnited States, United States View → AP Allison Park Allison Park Colleague at Seacoast BankLake Mary, Florida, United States, United States View → RD Rebecca Diaz Rebecca Diaz Colleague at Seacoast BankWinter Garden, Florida, United States, United States View → BS Bryan Stark Bryan Stark Colleague at Seacoast BankSt Petersburg, Florida, United States, United States View →
3 education records

Tiama Cole education

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Keiser University

Associate Of Arts - Aa, Business Administration And Management, General

Keiser University
FAQ

Frequently asked questions about Tiama Cole

Quick answers generated from the profile data available on this page.

What company does Tiama Cole work for?

Tiama Cole works for Seacoast Bank.

What is Tiama Cole's role at Seacoast Bank?

Tiama Cole is listed as Customer Support Site Leader VP at Seacoast Bank at Seacoast Bank.

What is Tiama Cole's email address?

AeroLeads has found 1 work email signal at @seacoastbank.com for Tiama Cole at Seacoast Bank.

Where is Tiama Cole based?

Tiama Cole is based in Daytona Beach, Florida, United States while working with Seacoast Bank.

What companies has Tiama Cole worked for?

Tiama Cole has worked for Seacoast Bank and Spectrum.

Who are Tiama Cole's colleagues at Seacoast Bank?

Tiama Cole's colleagues at Seacoast Bank include Bailey Barber, Eden Lombardo, Patty Mcauley, Vicky Banker, and Sandra Fuentes.

How can I contact Tiama Cole?

You can use AeroLeads to view verified contact signals for Tiama Cole at Seacoast Bank, including work email, phone, and LinkedIn data when available.

What schools did Tiama Cole attend?

Tiama Cole holds Bachelor Of Business Administration - Bba, Business Administration And Management, General from Keiser University.

What skills is Tiama Cole known for?

Tiama Cole is listed with skills including Leadership Development, Organizational Leadership, Project Development, Recruiting, Human Resources, Strategic Planning, Business Development, and Business Process Improvement.

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