Tiana Mathis Email & Phone Number

Queens, New York, United States

Assisting Individuals and family whom are receiving OPWDD services achieve their goals in life by connecting to services and proving counseling as needed...

Greater New York City Area

Coordinate Medical,Dental and mental health appointments for children enrolled into the Health Home Care Management program.Provide support to Case Planners regarding the children whom are in Foster Care.Assist Case Planner with obtaining medical records.Complete monthly billing for clients on case load.Create memos, letter templates and excel spreadsheets.

Bronx, NY

Address customer service inquiries in a timely and accurate fashionMaintain responsibility for recruiting, hiring, and training shift supervisors and seasonalEnforced contact center policies, procedures and quality assurance measures with residents Supervise, discipline and evaluate 3-5 employeesmaintain daily operations of a Safe Haven programProvide.

Elmhurst, NY

Provide telephonic, written and face to face outreach and orientation services for each Health Home eligible client in order to facilitate Health Home enrollment and retention 15-20 patients daily. Plan, Direct, Coordinate activities and meetings with directors to assist with program launch.Utilize GSI, MAPP and Sorian database, e -Paces health record.

Brooklyn, NY

Supported homeless families with housing for stability and provide linkage to community Services.Administrative and Clerical duties such as document assessments and Independent Living Plans in CARES system and monitor Quality Assurance with Charts.Attend weekly meetings with supervisor and hotel management for updates of room inspections and health and.

New York, NY

Assessed and documented shelter complaints forwarded from 311 online service and telephone DHS Ombudsman unit.Scheduled appointments for homeless individuals to address concerns in person.Facilitated meetings to implement new policies and procedures for the ombudsman unit.Implemented spreadsheets from sign in book to excel.Monitored and tracked complaints.

United States

provided case management services to single homeless women to meet the needs necessary for stable housing.Linked women to provider services to endure health, safety, and wellness.Documented paperwork for intake and discharged within the shelter facility.Coordinated group meetings to discuss topics for progress in life.

Farrockaway NY

Provided client focused support in Health Home setting to a caseload of 75 clients to ensure medical, mental, financial needs were met.Provided counseling to clients for financial stability.Assisted clients with obtaining entitlement services such as Medicaid and SNAP benefits.Documented all client meetings in TREAT system accurately for comprehensive plan.

Greater New York City Area

Identified and posted patient payments to accounts in Epic and Eagle systems.Posted patient payments from insurance companies such as Blue Cross and other carriers.Copied and scanned patient information to supervisor regarding patients’ accounts utilizing PDF file.Posted late payments from collection agencies to patient accounts using HTS system. Entered.

Recruit People for Sales positionSale products

150 East 32nd Street

NYU Urology AssociatesSupervised medical record office and employees.Trained employees upon hiring. Provided assistance to doctors, nurses and secretaries regarding patient records.Provided medical records to patients, life insurance companies, and law firms.Prepped and filed charts for the entire medical office.Prepared charts for follow up appointments.

Master'S Degree, Health/Health Care Administration/Management, 3.6

Bachelor Of Applied Science - Basc, Health/Health Care Administration/Management, 3.5 Gpa

Associates Of Occupational Studies, Health Services Administration, 3.5 Gpa