Tianna Rivers Email & Phone Number

Philadelphia, Pennsylvania, United States

West Conshohocken, Pennsylvania, United States

-Coordinated all office services and luncheons-Lead communicator for internal projects -Organized and tracked legal invoices -Managed office supplies and kitchen necessities -Notarized documents as needed-Supported the coordination and arrangement of executive staff and other meetings such aspreparing agendas, reservations, and meeting location-Read and routed incoming mail-Expense reporting-Handled sensitive and highly confidential material

Philadelphia, Pa, United States

-Collaborated with HR department for temporary project-Conducted research on individual employees to complete files-Organized confidential materials to generate a smooth surveying process -Ensured all files were processed before deadlines

Philadelphia, Pennsylvania, United States

-Took and fulfilled customer orders; organized and shopped in time-efficient manner-Provided customer service to customers in-store and on phone, exceeding customer expectations-Cross-trained to support other departments in-store when needed-Followed health guidelines and kept workspaces organized

Harleysville, Pennsylvania

- Managed job postings on-line and screened more than 1,000 resumes, conducted all interviews for open positions and organized new hire orientations- Confirmed all personal paperwork was complete for all applicants and employees while ensuring proper organization and filing procedures have been followed- Worked within 1 million dollar company budget to deliver hiring needs, vendor management and maintaining office inventory - Direct onboarding process, training and development including investigation and resolution of employee relations issues- Handled incident and disciplinary reports- Scheduled weekly team meetings in office and scheduled/lead team conference calls

Bethlehem, Pennsylvania

- Gathered content from internal and external stakeholders and organized material for implementation of brochures, programs and magazines - Copy editing, proofreading and general support of the ArtsQuest content gathering process- Scheduled, arranged and welcomed media representatives during events ensuring proper knowledge on day of event - Strategic planning and organization of events; maintained and organized internal and external communication documents

Greater Philadelphia Area

- Key Holder of gym; opened and closed the building following protocol- Provided customer service to members of gym and initiated gym tours- Accumulated leads and new business through prospects on trial passes, daily drop-ins, referrals, and guest passes- Contributed to total sales goal of team each month by reaching own personal sales goals

Philadelphia, Pennsylvania, United States

- Greeted customers and monitored restaurant activity to determine seating and dining flow- Managed waitlist; noting the number in each party and provided estimated wait time- Sold items from the Chocolate Shop, assisted customers while shopping

Philadelphia, Pa

- Strategized and produced events for clients; maintained social media accounts for client's events- Conducted competition research and developed marketing strategies to improve local businesses- Presented creative ideas in team meetings to convey innovative concepts to promote companies brands, products and services- Created and organized documents for external and internal usage

Greater Philadelphia Area

- Provided customer service in all aspects of sales floor and stockroom- Collaborated with team during morning and closing meetings; including new shipment meetings - Acted as enthusiastic team member, exercising decision-making skills to enhance each customer’s experience

Allentown, Pa

- Maintained problem-solving techniques between staff and fans- Executed marketing, promotional and sales roles on game days- Customer service inquiries at front desk and fan services- Collaborated with team to stay on top of game day logistics

Bethlehem, Pa

- Aided individuals with disabilities in attaining their social and vocational goals- Accompanied three teenagers with disabilities daily at volunteer sites and in community Monday-Friday- Reviewed teenager's educational, job and life goals and helped pursue goals throughout summer- Administered local transportation for adults and teenagers with disabilities daily

Plymouth Meeting, Pa

- Secured in-kind donations, refreshments and auction items for events by conducting research and negotiating with vendors- Made calls to past event attendees, inviting them to events and responded to event-related emails- Liaison between American Lung Association and vendors for successful relationships and clear communication for events- Worked with team to acknowledge partners and past attendees through thank you letters, emails and phone calls

Allentown, Pa

- Welcomed customers into facility and made them comfortable while waiting to be seated- Answered phone and presented reasonable answers for each question- Organized seating chart and made sure to stay in proper rotation with correct server

Whitehall, Pa

- Provided customer service to clientele and checked them out at register- Organized store and helped with inventory- Attended mandatory meetings

Coplay, Pa

- Keyholder of building; opened and closed business and followed mandatory procedures - Used proper protocol to clean all machines in facility- Served community and provided customer service

Bachelor Of Arts - Ba, Communication And Media Studies, Graduated With Cum Laude Honors

Activities and Societies: -Lambda Pi Eta -National Honors Society of Leadership and Success -PRSSA -Club Field Hockey -Dance Team

Certificate In Event Leadership

Communication And Media Studies, Transferred

Activities and Societies: Dance Team

College/University Preparatory And Advanced High School/Secondary Diploma Program, Graduated

Activities and Societies: Student Focus Group Key Club S.A.D.D. Club Pep Club Respect Club Ski Club Field Hockey Dance