Janet Tseng Email & Phone Number

Taipei City, Taiwan

- Contributed to various UI/UX and marketing design projects:· Developed proposals, case studies, and project follow-ups, supporting business growth and showcasing results.· Facilitated workshops and meetings with internal teams, clients, and partners, fostering strong relationships and collaboration.· Effectively communicated with clients and partners, coordinating across teams to ensure project timelines were met.· Gathered industry insights to inform business decisions and… Show more - Contributed to various UI/UX and marketing design projects:· Developed proposals, case studies, and project follow-ups, supporting business growth and showcasing results.· Facilitated workshops and meetings with internal teams, clients, and partners, fostering strong relationships and collaboration.· Effectively communicated with clients and partners, coordinating across teams to ensure project timelines were met.· Gathered industry insights to inform business decisions and help create business opportunities.- Contributed to e-commerce market research project:· Conducted comprehensive market analysis, diving into e-commerce dynamics, consumer behavior, and regulatory landscape.· Analyzed competitors' strategies, strengths, weaknesses, and market shares for strategic insights.· Formulated market entry strategies based on thorough findings to drive successful market penetration.· Identified potential risks and proposed mitigation strategies, contributing to a proactive approach.· Organized actionable insights into presentations for effective reporting and decision-making. Show less

Taipei City, Taiwan

- Managed SEO article project including 4 articles' production planning, topic ideation, and copywriting. One of the articles generated revenue of 17,000 NT dollars.- Managed EDM project including 16 EDMs' production planning, progress tracking, task distribution, quality control, topic ideation, copywriting and layout design- Collected 100+ customers' feedback on system usage and reported optimization ideas- Maintained customer relationships with 100+ customers and solved their… Show more - Managed SEO article project including 4 articles' production planning, topic ideation, and copywriting. One of the articles generated revenue of 17,000 NT dollars.- Managed EDM project including 16 EDMs' production planning, progress tracking, task distribution, quality control, topic ideation, copywriting and layout design- Collected 100+ customers' feedback on system usage and reported optimization ideas- Maintained customer relationships with 100+ customers and solved their e-commerce business issues- Designed course's landing page Show less

Taipei City, Taiwan

- Delivered pre-sale, in-sale, and after-sale assistance to 1600+ customers from Taiwan, Germany, England, and the US online, while simultaneously gathering product feedback and consumer insights - Increased 30% conversion rate by analyzing consumer behavior and identifying pain points- Improved customer experience by reporting products’ and marketing strategies’ issues upwards to corresponding teams

Kaohsiung City, Taiwan

- Sold shavers (Total sales: 160,000 NT dollars / Sales target: 77,000 NT dollars)

Bachelor'S Degree, German Language And Literature

Minor: Finance and International Business

Associate'S Degree, English Language And Literature, General

Minor: German Language and Literature