Tiara C. Email & Phone Number

Balch Springs, TX, US

Remote

• Respond to incoming phone calls after-hours for all sites promptly and in an exceptional quality manner.
• Respond to CUA physician requests, assisting them during off-hours to ensure a superior patient experience.
• Triage calls, ensuring all appropriate questions asked and documented, recommending appropriate course of action to reach on-call physician, send to the ER or call the office next business day.
• Uncover true need of caller through branching questions.
• Clearly and concisely document every patient request and pertinent information via EMR so that practice can successfully respond to patient needs.
• Maintain production requirements by handling off-phone work as assigned in a productive manner, wrapping up after-hours calls to return to off-phone work.

Remote

Answering calls for 988 crisis and suicidal contacts, building trust and creating a safe space for the LGBTQ youth, assisting with abuse reporting, protocol updates, training, and assigned administrative tasks.Meeting performance and service expectations, including productivity, performance, attendance, quality, and call center metrics.

Arlington, Texas, United States

Staffing and Patient Logistics Specialist - Collaborates with entity administrative supervisors, patient logistics, patient access and all direct admit sources to ensure proper patient placement; Maintains expertise in TeleTracking to assign beds and communicates information to sending and receiving areas; performs quick registration and notification to.

Dallas, Texas, United States

Emergency Room Status Control/Registrar - Status Control - Make sure that all scheduled team members have arrived for scheduled shift, create group skype for team members and clinical staff, process new admission/bed request orders, create lab accounts, reprint armbands for the hospital patients, create standard lunch schedule for team members, and cover.

Dallas, Texas, United States

Coordinate special projects requiring data collection from computer based software programs including EMR(EPIC/Allscripts), and cloud based databases, and process data from existing reports. Successfully negotiate EMR and database to establish trends in lack of adherence to expected service standards by partnering specialists. Having the ability to.

Dallas, Texas, United States

Responsibilities included: receiving and processing referrals from providers, patient care coordinators and discharge planner, assisting the team in educating the patient and family and assist patients with external resource, scheduling /rescheduling /communicating with patients or patients’ families on a timely basis, coordinating pre-admission testing.

Dallas, Texas, United States

Dallas Family Doctors (Texas Health Medsynergies)Front Desk Specialist – Responsibilities included - Checking in scheduled patients each day, which includes obtaining correct insurance cards, collecting co pays, having patients sign consents, and collecting on previous balances. Check out patients, which includes collecting deductibles, printing after.

Dallas, Texas, United States

Responsibilities included - answering/transferring telephone calls, admitting, transferring, and discharging babies in Eclipsys computer system, working with Tele-tracking to complete NICU admits, recording newborn health data into record book, creating, filing, and breaking down charts, entering charges into system, assisting doctors/nurses with orders.

Dallas, Texas, United States

Obtained accurate financial and complete patient demographic information pertaining to the patient account, ensured proper consents are signed by applicable involved parties, assisted the patient in understanding the financial obligation for payment of their past/present accounts, consistently attempts to collect deposits at time of registration based on.

Dallas, Texas, United States

Responsibilities included - answering the telephone, entering patients’ health data into Care Connect, transferring and discharging patients in Invision Gold, monitoring Bed board for patient information, keying charges into the system, ordering multiple tests, scheduling appointments for infant clinic, recording patient health data into record book.

Dallas, Texas, United States

Responsibilities included - answering multiple telephones lines, checking in patients, giving patients medical consent, medical history and HIPPA forms, obtaining and verifying insurance information, entering patients correct demographics into the system, creating and filing charts, pulling medical records, checking out patients, collecting the applicable.

Dallas, Texas, United States

Reception- answered multiple telephone lines, scheduled appointments, checked in wic participants, and entered new participant information into database. Income Verification- screened wic participants for eligibility, reviewed/file charts. Lab Tech- obtained height, weight, diet/medical history, and hematocrit sample from participants, and plotted growth.

Dallas County, Texas, United States

Obtained patients medical history, demographics, and insurance information, coded medical diagnosis, scheduled x-rays, answered multiple telephone lines, and worked in Microsoft Word, Excel, and Outlook.

Health/Health Care Administration/Management

Medical Assistant Diploma, Medical/Clinical Assistant, 4.0