Tiara Sari Email & Phone Number

Jakarta, Indonesia

Indonesia

- Ensure the efficient movement of goods from suppliers to warehouses and, ultimately, to customers.- Oversee the order fulfillment process to ensure timely and accurate deliveries.- Implement strategies for effective inventory control and optimization.- Explore and implement technology solutions that improve overall supply chain efficiency.- Analyze data related to logistics and fulfillment performance.- Work closely with other departments such as sales, marketing, and customer service to ensure seamless coordination.- Collaborate with customer service teams to address inquiries, resolve issues, and enhance overall customer satisfaction.

Jakarta Selatan, Jakarta, Indonesia

- Responsible for analyzing and optimizing the customer experience related to fulfillment process with the goal of improving customer satisfaction and loyalty. - Analyze customer feedback related to the order fulfillment process, identifying areas for improvement.- Monitor customer satisfaction metrics and proactively identify and resolve issues that may negatively impact the customer experience.- Collaborate with cross functional teams, including operations, sales, and customer service, to improve the end-to-end customer experience.- Provide training and support to customer facing teams to improve their ability to deliver en expectional customer experience.- Monitor and report on key performance indicators customer and develop action plan to address ant areas of concern.

Jakarta Selatan, Jakarta, Indonesia

- Responsible for managing orders, coordinating with cross functional team to ensure timely delivery of products- Process customer orders occurately and in a timely manner.- Monitor and track order status, proactively identifying and resolving ang issues that may arise.- Continuously improve order management and fulfillment processes to increase efficiency and customer satisfaction.

- Responsible for analyzing and optimizing fulfillment process to improve efficiency, reduce costs, and increase customer satiffaction- Analyze order fulfillment data to identify trends, patterns, and areas for improvement- Monitor key performance indicators to track performance and identify opportunities for improvement