Tiara Steele Email & Phone Number

Nashville, Tennessee, United States

Perform initial capture of new Auto claims; Processes all “First Notice of Loss” and performs enhanced capture steps as needed. Capture new claims and service existing claims through e ective collaboration with internal and external partners. Demonstrate understanding of coverage periods and policies to provide guidance and assistance to callers based on their needs. Provide excellent customer service by promptly and courteously responding to all inbound inquiries regarding Personal Insurance claims.

Nashville, Tennessee, United States

Franklin, Tennessee, United States

Establish, develop, and maintain positive business and customer relationships. Utilize computer productivity software and maintain high levels of customer service. Experience working with sensitive information. Process caller transactions accurately and within established Contact Center time standards. E ciently utilize on-line reference materials to provide accurate and timely information and counsel to customers.

Nashville, Tennessee, United States

Ensure quality employees by recruiting new talent within the retail store as needed. Develop solid, constant relationships with prospects and customers. Meet and/or exceed quotas. Experience using o ce systems for billing, coding, and other operational systems. Expedite the resolution of customer problems and complaints to maximize satisfaction.