Program Coordinator
Current• Initiated authorization request for output and input services.• Provided and explained educational materials and services for customers• Assessed customer’s eligibility and benefits to ensure the customer receive the products and services necessary.• Maintained organized records of the items and services clients were receiving along with maintaining contact records.• Provide solutions for members who did not meet the eligibility and benefits minimums.• Contacted the necessary stakeholders in difference cases which included the attending physician, medical power ofattorney, or other medical providers.• Coordinated with community based organization.